L2 It Operation Support Engineer
Malaysia, Malaysia
Job Description
:Responsibilities:
- Provide application and technical support as Level 2
- Liaise with development team to track bug fixing and ensure deliveries are on target.
- Carry out application test checks of specific functionality.
- To be involved in project to understand product change request.
- Troubleshoot the system when issues arise.
- Test the changes against the user requirement.
- Bachelor\'s degree in Computer Science, Information Technology, or a related field.
- Minimum 3 years in IT support or a similar role, preferably in a banking or financial services environment is advantage.
- Familiar with banking applications like Core banking, payments, treasure, fraud/compliance, parameter management is advantage.
- Familiarity with ticketing systems and IT Service Management (ITSM) workflows.
- Able to work independently, strong work commitment, trustworthy, good team player with excellent communication and interpersonal skills.
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Job Detail
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Job IdJD1048589
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMalaysia, Malaysia
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EducationNot mentioned