Job Description

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About Accenture
Accenture is a leading global professional services company that helps the world's leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services--creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com
SN142 WO#1 Core Banking
Job Title: L3 Support - Silverlake Deposits
Domain: Core Banking
Sub-Domain: L3 Support
Experience Level: Junior (3-5 years of experience)
Location: Kuala Lumpur
Job Summary:
We are seeking a Junior Application Maintenance/Production Support Engineer (L3) to support and maintain the Silverlake Deposits platform. The role involves troubleshooting, system maintenance, and deployment automation on AS400/DB2, using RPG programming. The ideal candidate will have 3-5 years of experience in L3 support, DevOps, and ALDON for software deployment automation.
Key Responsibilities:
Provide L3 support for Silverlake Deposits, ensuring system stability and uptime.
Troubleshoot and resolve production issues related to CASA and Time Deposits.
Perform system maintenance, enhancements, and fixes using RPG on AS400.
Manage deployments and automation using ALDON and DevOps tools.
Collaborate with cross-functional teams for issue resolution and improvements.
Ensure adherence to banking compliance and security policies.
Requirements:
Must-Have:
3-5 years of experience in Application Support/Production Support (L3).
Strong knowledge of RPG programming on AS400.
Experience with DB2 databases on AS400.
Hands-on experience in DevOps and ALDON for software deployment automation.
Familiarity with Silverlake Deposits, CASA, and Time Deposits.
Good-to-Have:
Experience with incident management, root cause analysis, and system monitoring.
Understanding of banking operations and regulatory compliance.
Exposure to automation and performance optimization techniques.
Technical Environment:
Platform / Product: Silverlake Deposits
Server / Database: AS400 / DB2
Programming Language: RPG
Operating System: AS400
Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
Accenture | Let there be change
Across industries and around the world, we're creating better experiences for people using emerging technologies and human ingenuity. Together, we can reinvent anything.
About Accenture Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services--creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.
Visit us at
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

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