Job Description

POSITION : Lab Technician (Fragrance Specialist)
REPORTS TO : Area Commercial Executive / Commercial Manager/ Education Manager

RESPONSIBILITIES:

• Ensuring a welcoming environment for client in the store
• Sharing with the client his/her knowledge on the art of fine perfumery, on the brand, and on the collection, and create genuine, authentic connections with clients
• Fully managing the lab: compounding perfumes, managing the ingredients and stock, labeling and boxing the products
• Building client database by gathering all clients information
• Addressing and successfully resolving client situations according to company philosophy and escalating to corporate level for specific requests
• To drive commercial and achieve the sales target allocated

IN-STORE OPERATIONAL DUTIES

• Up-keeping the maintenance of the Boutique (retail floor as well as lab area, stock room)
• Monitoring daily, weekly, monthly sales
• Ensuring full stock of merchandise on the floor and transferring from the stock room to the floor as needed

OTHER RESPONSIBILITIES

• Trainers and educators
• Amenity partnership ambassadors
• Storytellers
• Local Brand advocates / ambassadors
• Local event host
• Tastemakers
• Models (for our education guides, social media)
• Brand.com fulfilment (in select FSS)

SKILLS

• Strong work ethic
• Passionate and ambitious
• Take great care and pride in crafting every creation for the client
• High energy, positive and optimistic personality
• Team player, works well in a team environment to achieve a common goal
• Curious to explore new skills
• Strong organization and attention to detail skills
• Multi-tasking: prioritizing and managing time wisely
• Ability to quickly learn new procedures and processes
• Communication skills: excellent written, verbal & interpersonal skill

REQUIREMENTS:

Education:
Minimum high school education, college background preferred.

Job-Related Experience:
Minimum 2 years\' of relevant working experience

Manpower