Job Description

What You Will FindInterested in being challenged and appreciated while embarking in a dynamic career? We offer an environment where colleagues become friends, where managers actively mentor and where creativity and ambition are valued.You will discover a creative, flexible and award-winning working environment using the latest Cisco technology to enable and empower you to perform to the very best of your abilities. You will receive best-in-class training on both technical concepts and sales processes, along with professional skills including communication, time management and building a professional brand.If you enjoy working in a team environment, with a culture that is founded on collaboration, innovation, celebration and giving back to local communities, Cisco\'s Virtual Demand Center is the place for you.The OpportunityThe Global Virtual Sales organization is one of Cisco\'s fastest growing teams and is the talent engine for Cisco Sales with diverse and motivated teams that consistently deliver profitable growth.We serve our customers through a series of selling motions to drive higher value and an optimal experience from Cisco solutions to drive relevant business outcomes. We are a global, dynamic team that brings excitement to the sales environment every day. We connect Cisco customers with solutions that can transform their businesses and change the world for the better.You will discover a creative, flexible and award-winning working environment using the latest Cisco technology to enable and empower you to perform to the very best of your abilities. Our teams adapt to respond to market changes and are all highly encouraged to give back to our local communities.Please visit the VDC community for more information about how the team is reinventing the way we engage with our customers, and your role as a BDR manager in this important evolution to our virtual sales approach.
https://go2.cisco.com/vdcWhat You\'ll DoYou will lead a team of Lead Development Representatives (LDRs) responsible for responding to customer inquiries from various channels. The LDR Team is accountable to qualify all inbound leads (calls, chats, forms and other demand for non-target accounts). They qualify the leads for Need and Urgency and works closely with Business Development Reps to transfer the qualified lead.\xe2\x80\x8bAs the LDR Manager, you will be responsible for achieving key strategic objectives including quarterly and annual pipeline goals, and preparing your team to excel in their role at Cisco. You will build strong relationships across your regional teams, the broader Virtual Demand Center and Marketing, working seamlessly in a matrixed environment.Continuous Learning\xc2\xb7 Evolution of offers requires ongoing training, both for you and your team. Participate, host, and drive training engagement of your team to further expand you, and your teams, knowledge and skill set around Cisco\'s products and solutions.\xc2\xb7 Develop and maintain a deep understanding of the market and technology\xc2\xb7 Conduct regular sessions to gauge knowledge of the team on the market and technology.\xc2\xb7 Help LDRs build connection to other teams and stakeholders\xc2\xb7 Enable and reward LDRs for engaging with a mentor as well as acting as a mentor to further develop the LDRs expertiseBusiness Performance\xc2\xb7 Design and implement a strategic plan that enables you to meet/exceed your regional sales goal that is tied to Key Strategic Objectives (KSOs) which will be finalized and measured for execution each quarter.\xc2\xb7 Share best practices and learn from other LDR managers in other regions\xc2\xb7 Monitor and adjust your teams\' performance when things are not working and make adjustments to improve efficiency.\xc2\xb7 Present accurate and realistic Sales Plans to the management team\xc2\xb7 Identify conversion rates, trends, linearities, in order to build a forecasting methodology that drives business predictability.\xc2\xb7 Build a good workload balance among all team members considering the language capabilities and solution specializations.\xc2\xb7 Conduct regular one-on-one sessions to coach your sellers, review improvements, trends, and performanceFunnel Management\xc2\xb7 Responsible for monitoring the funnel and workload of the LDRs and look for new revenue sources and/or new ideas for LDRs to increase pipeline and conversions\xc2\xb7 Identify emerging markets and market shifts while being fully aware of new products and competition statusCross Functional Alignment\xc2\xb7 Build and maintain deep cross functional Cisco and external relationships for effective partnering and provide feedback into the global program\xc2\xb7 Work closely with the regional sales and marketing teams to position the Virtual Demand Center to deliver high impact and value\xc2\xb7 Bring feedback from customers and marketing and other stakeholders in terms of opportunities for the Virtual Demand center to build pipe and increase bookingsCoaching & Training\xc2\xb7 Own objectives setting, coaching and performance monitoring of sales representatives\xc2\xb7 Actively participate in recruiting activities as needed\xc2\xb7 Continually help your sales team grow and keep them motivated and engaged\xc2\xb7 Create an award-winning working environment using the latest Cisco technology to enable and empower everyone on your team to perform to the very best of their abilities\xc2\xb7 Track individual and team performance to ensure that the team is delivering desired results. Take necessary actions needed to improve performance.Who You AreYou have a success-driven work ethic, ability to develop talent and history of strong performance in leading diverse teams in a dynamic, challenging and changing environment. You are at ease in driving your teams for their successful account planning and bookings forecasts.We look for strong sales coaching skills, flexibility and a real passion for developing others, together with excellent communication skills and a dynamic work style.Our minimum requirements for this role:\xc2\xb7 You have 4+ years sales experience, with 2-3 years leadership experience within the IT Industry\xc2\xb7 You demonstrate a consistent record of sales success\xc2\xb7 You have effective business planning skills, pipeline review, resource & Partner management skills\xc2\xb7 You are a strong coach with a passion for empowering Early in Career talent\xc2\xb7 You possess strong relationship building skills\xc2\xb7 You hold a bachelor\'s degree or equivalentWhy CiscoAt Cisco, each person brings their unique talents to work as a team and make a difference.Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.We connect everything - people, process, data and things - and we use those connections to change our world for the better.We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more - from Smart Cities to your everyday devices. We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.Colorful hair? Don\'t care. Tattoos? Show off your ink. Like polka dots? That\'s cool. Pop culture geek? Many of us are. Be you, with us! #WeAreCiscoCisco is an equal opportunity employer.@Cisco #CiscoJobs #WeAreCiscoMessage to applicants applying to work in the U.S. and/or Canada:When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate\'s hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.U.S. employees have to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:.75% of incentive target for each 1% of revenue attainment up to 50% of quota;1.5% of incentive target for each 1% of attainment between 50% and 75%;1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Cisco Systems