Job Description

Job Summary
This role could be based in Malaysia or Philippines. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.
We are looking for a seasoned Project Manager in CD COE to lead Project under Technology Operations.
This role will:

• Support Programme Manager in the daily management and execution of the assigned project, ensuring the successful delivery of intended outcomes.
• Collaborate closely with the Programme Manager on financial management, project planning, and overall project governance.
• Manage all aspects of the project end-to-end throughout its lifecycle, ensuring adherence to the agreed budget, timeframe, and quality standards as per the group change delivery standards (CDS) and other relevant governance frameworks.
• Oversee complex business and technology projects, ensuring adequate governance, obtaining necessary approvals, and managing vendor relationships related to the project(s).

Project Governance:

• Define clear project objectives aligned to the programme / business strategy. Agree on baseline & use agreed KPI's with Programme Manager to quantify and measure success of the project and milestones achieved.
• Manage project governance through delivery of work and sprint plans, agile ceremonies, and relevant governance forums.
• Engage teams on the framework parameters and cascade necessary updates to required delegates.
• Manage and drive project delivery, as per Programme Manager direction, setup programme governance in line with group standards. i.e. CDS, E-SDLC etc.
• Ensure that the relevant governance and compliance requirements are met, including processes related to vendor onboarding, responsible AI, change risk assessment, cloud governance, processes design, etc.
• Ensure availability of all project artifacts/approvals as required for audit in central repository.

Planning & Execution Support:

• Develop and own end-to-end project plan (schedule, budget, scope, risk, resources, etc.) and implement strong change control and outline how the project will be executed in the assigned domain.
• Define the key milestones, which are broken down to an appropriate level of granularity with clear timelines.
• Identify key roles and responsibilities within the Project & ensure that the project is adequately staffed / resourced with the appropriate capabilities throughout its lifecycle.
• Responsible for maintaining project resource actuals and forecasts in Clarity.
• Have a clear view of task-to-task dependencies that reflect the critical path of the project and identify and manage the impact of any delays.
• Ensure that delivery approach for project is assessed for risks (e.g. planning 'Big Bang' approaches vs incremental/phased releases) and that these are managed accordingly.
• Monitor process implementation effectiveness, identify key areas for improvement / issues and enhance process / controls embedding for the effective management of risk including reviewing change request approvals (CRAs), go live parameters etc.
• Work closely with the relevant business and functional leads / POs and wider set of stakeholders to obtain status updates and determine and agree on required actions.
• Engage global teams on the change delivery standards, framework parameters and cascade necessary updates, rollouts across global markets as applicable.
• Facilitate progress tracking and visualization of work using agile metrics and tools e.g. burndown charts.
• Prepare project governance and review documents / reports / slides with Programme Manager & other stakeholders PSC pack, ToR, BRD, Project plan, Closure Report, Change Requests, PSC MoM etc as applicable to meet the highest quality standards.
• Manage changes to the project's scope, schedule, costs and benefits in accordance to the prescribed change control process, whilst minimizing disruption and maximizing value. Ensure that all stakeholders are engaged as early as possible to keep informed of the changes that are coming.

Risk & Issue Management:

• Maintain the project-level RAID log and ensure clear ownership and mitigation plans.
• Drive timely escalation and resolution of high-impact risks and issues.
• Track interdependencies with other projects & programmes or business units.

Financial Oversight:

• Support the Programme Manager in managing the budget, forecasts, and actuals.
• Track resource allocations and ensure alignment to funding plans and benefits realization.
• Identify cost-saving opportunities and efficiency levers across delivery.
• Generate and review project financial reports from clarity for internal project reviews.

Stakeholder Engagement & Communication:

• Coordinate project-wide communications, including stakeholder engagement, briefings, and updates.
• Act as a central coordination point across business units, project workstreams, and external partners.
• Support change management efforts by aligning messaging and readiness activities.

Project Technology Delivery:

• Jointly responsible for the project's technology implementation along with Programme Manager/ Business function/CIO.
• Participate in the quality management reviews, process designs, prototypes, and other requirements workbooks to ensure they fulfil stakeholder's requirements.
• Work in collaboration with the technology team, design team, Architects, and others to execute delivery and meet performance goals for the change initiative / solution.
• Drive the project in a federated / hybrid approach, by combining traditional and agile approaches whenever required and applicable.

People & Talent:

• Manages all people management activities for direct reports as well as provide advice and guidance to assist with their individual projects.
• Coach and guide direct reports to upskill on relevant accreditations through relevant training and certifications. Organize, train and co-ordinate with the Group, region, country project management learning sessions.
• Promote and embed a culture of openness, trust, and risk awareness, where ethical, legal, regulatory and policy compliance conduct is the norm.
• Create a culture of honest feedback through retrospectives and a sense of collaboration among team members.
• Promote innovative thinking and self-development.
• Remove obstacles and impediments for the team's / squad's progress and escalates as required.

Tooling & Reporting:

• Ensure that project data is complete, accurate and timely updated in Bank's tools / systems - Azure DevOps, Clarity, including any data remediation requirements to address data quality gaps.
• Develop high-quality reports, dashboards, reporting packs for executive review and insights using Clarity, ADO, Confluence, and MS Excel/PowerPoint.
• Interprets data to identify trends, delivery risks, and opportunities.

Closure & Post-Implementation Review:

• Ensure all project related activities have appropriate handover to BAU teams.
• Compile lessons learned to contribute to process improvement.
• Responsible for completing post-implementation review to assess the efficiency and effectiveness of delivery against key criteria and obtain final approvals.
• Handover benefits management post project closure as per Programme Manager's direction.

Skills and Experience

• Project Management
• Planning and Execution
• Risk & Issue Management
• Financial and Commercial Acumen
• Digital Fluency & Programme Toolin

Key stakeholders

• Programme Sponsors and Accountable Executives
• Technology & Operations (T&O) Function Heads
• Programme/Project Managers, Product Owners
• Risk, Compliance, Finance, HR, GBS Ops
• Vendor and third-party partners

Qualifications and Experiences

• Bachelors in computer science, information technology or related field.
• Certifications in project management accreditation i.e.- pmi - pmp/ pgmp/ pfmp (ae / hm to update required certification).
• English | excellent written and verbal communication skills, with the ability to communicate complex technical concepts to non-technical stakeholders.
• At least 15 years of experience in process simplification, automation or devops and transformation.
• Experience in agile or other related disciplines (product delivery model, lean software development, human centered design, management 3.0, enterprise agile).
• Experience working in devops and agile environments.
• Experience with microsoft azure devops (ado)
• Experience with dashboarding tools such as ado, power bi, tableau or qlikview.
• Strong analytical and problem-solving skills, with the ability to deep dive and identify process improvement opportunities.
• Strong strategic thinking and decision-making process based on the information gathered and presented.
• Experience in leading and managing process transformation initiatives.
• Knowledgeable on software development methodologies, including continuous integration and deployment.
• Overall work experience in banking field, with proven track record in project management role. Experience with managing agile and waterfall projects.

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
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