Job Description

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life \xe2\x80\x93 such as energy, infrastructure, chemicals and minerals \xe2\x80\x93 safely, efficiently and more sustainably.

We\xe2\x80\x99re the first software business in the world to have our sustainability targets validated by the SBTi, and we\xe2\x80\x99ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We\xe2\x80\x99ve also recently been named as one of the world\xe2\x80\x99s most innovative companies.

If you\xe2\x80\x99re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at https://www.aveva.com/en/about/careers/

Role Summary

AVEVA is seeking a Full Time Fixed Term role (18 to 24 months) for License Administrator. The role will be a part of our growing Regional Licensing team for Asia Pacific. The main responsibility of the role will be fulfilment of Customer License entitlements in line with AVEVA policies and procedures. This role will also be responsible for engaging with customer queries on their contracted entitlements and be first line of support for applications facilitating license delivery.

Key Responsibilities:

Review of executed contracts to ensure Licenses fulfilled meet required guideline and are aligned to AVEVA policies.

Ensure license fulfilment mirrors fully executed contracts.

Work closely with Orders and Projects teams to ensure fulfilment requests are handed over in a timely manner.

Proactively work with Account Managers and Renewals team for upcoming renewal licenses are due to expire.

Research, extract, analyse, review, and validate customer data from various sources.

Analyse and report on applicable business critical data attributes.

Interact with key business functions (Sales, Finance and Contracts) to achieve objects of your role.

Support fulfilment through AVEVA Connect Platform.

Liaise with Product and pricing team to resolve licensing issues when parts set up need amendment.

Maintaining Product maser in ERP systems.

Qualifications
Data Quality Skills

Proven passion for the data quality discipline.

Understand the interaction between data flows and business processes including the business impact of data fields.

Understand customer data components and attributes.

Ability to draw inferences in the context of an overall picture.

Strong understand of data extract, transform, and reporting.

Experience in effective liaison with internal stakeholders.

Ability to manage multiple tasks, projects and deadlines effectively whilst working under pressure.

Proactive, clear and concise communicator with strong interpersonal skills for all forms of communication, particularly written communication

Technical Skills

Advanced Excel

PowerPoint Skills preferred.

Microsoft Office general applications including Visio

Knowledge of Sales Force / reporting and dashboard creation preferred.

Knowledge of Oracle ERP solution would be an advantage.

Personal Skills

Strong analytical and problem-solving skills.

Outstanding attention to detail with high levels of concentration.

Talent for quickly learning new tasks.

Excellent communication and organizational skills

Excellent project management skills with a proven ability to meet established deadlines.

Ability to multi-task with a strong drive for results.

Ability to work calmly under pressure.

Education and Experience

Bachelor\xe2\x80\x99s Degree and/or relevant equivalent experience.

Between 2 to 3 years of experience in Master data management, Fulfilment activity is preferred; fresh graduate is welcomed.

Training / Education in Finance

Business writing for Chinese is required.

Key Relationships

The role will report to Director, Commercial Operations & Fulfilment - APAC

Key relationships will include:

Global Fulfilment Team

Global Product and Pricing Team

Commercial Operations Team

Sales, Pre-Sales & Contract Management representatives

AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.

AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.

Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.

AVEVA