Job Description

Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights to the world\xe2\x80\x99s visionaries and innovators in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Our technical solutions \xe2\x80\x93 and our methods for creating them \xe2\x80\x93 help connect and secure the world. Learn more about what we do and how we do it.
Our powerful culture has led to us being independently recognized on Fortune 100\xe2\x80\x99s Best Companies List and we are \xe2\x80\x9cGreat Place to Work\xe2\x80\x9d Certified. We\xe2\x80\x99re driven, collaborative, ethical, and curious, and we value all ideas, especially bold ones. And our culture extends far beyond our own walls. Our corporate social responsibility efforts support our communities, nurture the next generation of engineers, and promote environmental sustainability.
At Keysight, Inclusion, Equity & Diversity is an integral part of our core values. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. We believe everyone should be respected in the workplace and in their communities regardless of race, color, age, gender, sexual orientation, gender identity and expression, ethnicity, religion, disability, veteran status, national origin, or any protected class. We continuously challenge ourselves to grow in our understanding of inclusion by engaging in a wide variety of diversity programs, initiatives, employee network groups and mentoring/development. This is Keysight \xe2\x80\x93 People and Culture - YouTube

and Responsibilities

Keysight is the world\xe2\x80\x99s premier electronic measurement company, helping technology organizations unlock measurement insights through our innovative hardware and software measurement solutions. Our employees are passionate about helping our customers succeed, and IT plays a critical role in supporting this mission. In order to further enable our business success, Keysight IT has built a global program to deliver the Linux desktop as a client platform product alongside our global Windows and macOS fleet, and we are seeking a highly-motivated individual for our End-User Technologies and Support organization to further expand this effort. In your position as Linux Client Platform Engineer, you will be instrumental in advancing our platform using Ansible and building related automations and service improvements, deepening existing tool integration leveraging Ansible AWX as well as maintaining and bringing forward our technical infrastructure to ensuring our users have the best possible experience with their Linux devices. In addition, you will contribute to various cross-OS projects and will help us to leverage more synergies across our offered OS technology platforms.

Key Responsibilities

• Develop and code new solutions: Deliver value to every user by improving the Linux desktop experience as well as drive down our ticket resolution time. Conduct ticket deep dives, communicate appropriately to internal and external customers, and develop strategies for continuous product improvements.
• Leverage Ansible to automate: Improve our Linux workstation setup UX, resolve bugs, and improve overall Linux device compliance. Refine our Linux setup process, and integrate firmware management in the installation processes. Advance our current use of Ansible AWX for CI/CD testing and further integrate its capabilities into our existing tool landscape.
• Security Collaboration: Work with our Information Security and Compliance team to maintain best-in-class security solutions for our Linux platform.
• Cross-OS Technology Alliance: Partner with our other major platform teams (Windows, macOS) and build out cross-department tools such as Intune and CrowdStrike, help and resolve related support tickets if required.
• Serviceability: Manage processes for communicating outage/emergency activities to the organization. Manage vendor relationships in support of daily operational delivery. Help adoption ServiceNow in the Linux team and migrate existing processes
• SCRUM: Cultivate and own the strategic platform backlog together with our Linux Product Owner to deliver on employee productivity, user experience improvements and cyber security.

Required Skills and Knowledge

• Bachelor\xe2\x80\x99s degree and/or equivalent work experience.
• Deep Linux Operating System knowledge and troubleshooting experience.
• Excellent and proven skill in coding and/or scripting such as Ansible or Bash, experience with REST APIs, or related tools to build platform automations and service orchestrations.
• Experience with Windows Active Directory and Azure Active Directory to administer our Red Hat IdM infrastructure is a plus.
• Basic Windows/macOS familiarity to resolve related IT tickets and leverage cross-platform synergies.
• Agile SCRUM experience, and familiarity with the Atlassian Suite (Jira, Confluence, Bitbucket) for code repository management (Git, Artifactory). UI/UX or design skills a plus.
• ServiceNow basic knowledge to handle IT support tickets and create service request and incident management workflow automations.
• Strong problem solving and project management skills. Must be a self-starter, with an ability to work autonomously to take ownership in a results-focused performance culture.
• Multi-tasking: Demonstrate the ability to prioritize and manage multiple assignments, in a fast-paced environment to meet deadlines with efficiency and accuracy.
• Excellent English verbal, written, communication and articulation skills.

Shift:
Variable

Schedule:
Full Time (F)

Travel Required:
None

Employment Program:
Regular

Duration (Temp Positions Only):
Not Applicable
__________________________________________________________________________________ Careers Privacy Statement ***Keysight is an Equal Opportunity Employer.*** Candidates can be considered to work from the following locations: APAC : Malaysia : Penang : Penang Job ID: 51238