Live Chat and Email Support (Mandarin)_igaming project_Work From Home Job in Eteam Workforce Sdn. Bhd. (Malaysia)

Live Chat And Email Support (mandarin) Igaming Project Work From Home

Remote, MY, Malaysia

Eteam Workforce Sdn. Bhd. (Malaysia)

70 Current Jobs Openings

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Job Description

Role : Live Chat and Email Support (Mandarin + English)

Fully Remotely / WFH

Working days / Hours : 24/7 Shift : Monday - Sunday (5 Days Work 2 Days Off)

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8.00am - 6.00pm

1.00pm - 11.00pm

10.00pm - 8.00am

Salary : RM 3,000 - RM 4,500

Job description :

Response & follow up to customer inquiries through live chat and email.

Provide products information to customer.

Gather customer feedback & provide suggestions on improving customer service process & experience to superior.

Maintain positive, responsible, empathetic and professional attitude to manage customer satisfaction.

To follow the standard telephone scripts provided during dunning

Requirements :

SPM level & above, trilingual in English, Chinese & Malay (verbal, written & read).

Minimum 1 years working experiences in any customer service role.

Basic computer skill: Gsuite. Microsoft.

Own PC/Laptop with spec 8GB RAM above & I5 Core or AMD Ryzen 5 above with 80mbps internet speed for work.

Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM4,500.00 per month

Benefits:

Dental insurance Health insurance Maternity leave Parental leave Work from home
Application Question(s):

Are you able to read and write in Mandarin? Are you willing to work on 24/7 rotation shift? When is your availability date to join?
Experience:

Customer service: 1 year (Preferred)
Language:

Mandarin (Preferred)
Work Location: Remote

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Job Detail

Job Id

JD1119084
Industry

Not mentioned
Total Positions

1
Job Type:

Full Time
Salary:

39713.0 50286.0 USD
Employment Status

Permanent
Job Location

Remote, MY, Malaysia
Education

Not mentioned

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