Job Description

Job scope: . Manage services with L&S Product (sailing schedules, MLC planning, co-loader procurement) . Update booking in execution platform, and send booking confirmation to CX . Job costing of House (revenue) and Master (cost) . Plan and finalize consolidations book with co-loaded or carrier . Complete documentation - based on S/I receipt from CX - with S/I and VGM to carrier . Plan and coordinate value-added services Inland and CHB with other Delivery teams . Invoice customer, manage exceptions in ICB and PTP workflows (based on job costing) . Close file - Validate job gross profit by month end and submit to local finance/BCO (as per current set up in area) Order hand-over point(s) . CX receives, validates booking and forwards to Delivery who immediately updates in BluJay or CW1 and returns with Booking Confirmation . CX receives, validates the Shipping Instructions from the shipper and forwards to Delivery CX responsibilities and key tasks stand-alone LCL booking from shipper: . Raise request and ensure request for customer/shipper master data creation . Place LCL booking to company\'s LCL Delivery . Coordinate shipment order confirmation to vendor and coordinate cargo pick-up/receipt . Receive and validate the S/I received from the shipper, forward to Delivery . Issue resolution / Exception management with customer in case unable to have ready for export as planned LCL booked by MbM (SCM or 4PL) CX to LCL Delivery: . Provide periodic LCL volume forecast to LCL Delivery team. Following from SCM Export point: Order/shipment planning as per SOP/IOP (both CFS/CY and CY/CY) . Place LCL booking to company\'s LCL Delivery . Coordinate shipment order confirmation to vendor and coordinate cargo pick-up/receipt . Submit S/I to Delivery . Issue resolution / Exception management with customer in case unable to have ready for export as planned

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