Job Description

Client Background:

Our client is a leading logistics solutions provider offering comprehensive end-to-end supply chain management services. The organisation delivers reliable and cost-efficient solutions across freight forwarding, warehousing, transportation, and value-added logistics. With a strong commitment to innovation, customer satisfaction, and operational excellence, the company is recognised as a trusted partner supporting businesses across both local and international markets.

Coordinate

air and ocean import shipments

across multiple branches to ensure smooth and timely delivery. Liaise with the

Sales Department

to verify quotations and confirm rate validity prior to shipment execution. Provide

tailored logistics solutions

and recommendations to meet client requirements and enhance customer satisfaction. Communicate with

overseas agents

for shipment consolidation and coordination of cargo movement. Collaborate closely with the

Operations Department

to ensure all shipments are properly tracked, delivered, and documented. Manage

cross-trade shipments

, including job costing, invoicing, and documentation accuracy. Maintain proactive and professional communication with clients and partners, ensuring all correspondence is responded to promptly. Keep all data and shipment information updated within

SmartSheets

and internal tracking systems. Support the

Sales Team

in quotation preparation, SOP development, and maintaining strong client relationships. Assist the

Customer Service Manager

with assigned tasks and contribute to continuous process improvements. Uphold a high standard of service quality and foster a positive client experience.

Requirements

Minimum

Diploma or equivalent qualification

in Logistics, Transportation, or Supply Chain Management.

1 - 3 years

of relevant working experience in logistics, freight forwarding, or customer operations. Strong communication and coordination skills with proficiency in

English

(written and spoken). Detail-oriented, quick to learn, goal-driven, and able to work effectively in a team environment. Proficiency in

Microsoft Office

and familiarity with logistics management tools is an added advantage.
Interested candidates can apply online or send your resume to ryan@talentrecruit.com.my.

Only shortlisted candidates will be contacted.

Job Type: Full-time

Pay: RM3,500.00 - RM4,000.00 per month

Work Location: In person