Job Description

\xe2\x80\xa2 Support and assist in the coordination of processes to ensure customer satisfaction
within the Logistics department.

• Support on the process completion for the Logistics department.
• Ensure the right products are delivered to the right location on time and at a

economical cost.

• Manage and monitor the flow of goods, transportation and warehousing.
• Ensure effective and timely completion of logistics tasks that support efficient frontend retail operations.
• Maintain constant communication and good working relationships with all retail

management staffs and government officials in relation to logistics. Timely Movement of Merchandise Shipments

• Direct, optimize and coordinate full order cycle.
• Interact, liaise and manage relationship with another operating department, external

vendors, relevant government and regulatory bodies to ensure a high service to
customers.

• Liaise with government authorities (Malaysian Royal Customs, Port Authority,

Federation of Malaysian Manufacturers, Malaysian Industrial Development
Authority, Ministry of International Trade and Industry), Customer Service Personnel,
freight forwarders/couriers to provide most cost-effective facilities and time efficient
manner.

• Request packing list and know the mode for shipment.
• Book sub-contractors and ensure they deliver within agreed terms.

Advise Alternative Shipping Method

• Advice on alternative shipping methods/carriers/transporter in order to obtain

better services.

• Ensure monthly report is updated and complete.
• Arrange insurance application for product coverage and process insurance claim

for pilferage shortages.

• Summarize custom brokerage and develop a quota of goods to be brought in for

the week.

• Monitor product import or export processes to ensure compliance with regulatory

or legal requirements.

• Recommend optimal transportation modes, routing, equipment, or frequency
• Negotiate transportation rates or services.

Ensure Shipping Records are Up to Date

• Audit freight cost and documentation.
• Review bills, invoices and purchase orders.
• Ensure all payments are processed in time.
• Organize files both manually and electronically.

Stock/Inventory

• Ensure shipments are received in good order.
• Ensure timely communication with Finance on shipping documents, duties and

taxes.

• Ensure perishable item are shipped, tagged and stored according to health

regulations.

• Ensure price tags are printed and distributed in timely manner