Job Description

JOB PURPOSE

Responsible for the building maintenance and services of work facilities for all properties & assets under the Group of Companies and beyond to ensure that they meet the need of the organisation and stakeholders.

KEY RESULT AREAS / RESPONSIBILITIES

• Liaison with Tenants

• To liaise regularly with Tenants (which include TEG subsidiaries and other non-group companies) on all building-related matters, in particular issues that affect their operations;
• To attend to and resolve tenants' complaints quickly, to reduce impacts to their operations;
• To provide technical support in building-related matters to the tenants when required to do so;
• To perform repair works related to structural of the building/assets;
• To liaise regularly with Tenants' FM teams to ensure that the building and its systems are operated efficiently and are well maintained;
• To perform periodical inspections with Tenants as per the Tenancy Agreement;
• Keep track and monitor all Tenant's service records through online system;

• Asset Monitoring

• To monitor the health of the buildings/properties owned or operated by TEG;
• To carry out regular inspections on cleanliness, plant & equipment operations, etc. to ensure efficient operations;
• To conduct regular assessments on the building and plant & equipment to establish repairs and improvements required;
• To liaise with regulatory bodies where necessary for licensing, permits and statutory compliances;
• To ensure compliances of building by-laws and regulatory requirements;

• Vacant Properties Management

• To make sure all vacant properties to be adequately protected from intrusion by trespassers and deterioration by the weather
• To manage & make all repairs and doing whatever else is "reasonably" necessary to keep all vacant property in lettable and sellable condition;
• To review the statutory requirement for all vacant properties are acceptable for compliance;
• To plan, manage and execute preventive maintenance program for critical equipment at vacant properties to allow the equipment operates at full life cycle;

• Tenant Move-In / Move-Out Management

• To prepare properties for new tenant move-in as per agreed condition in Tenancy Agreement, by performing repairs, servicing, recommissioning statutory equipment, building structure check, etc. to ensure smooth property handover process;
• To prepare & perform property inspection for tenant move-in & tenant move-out, to ensure building condition is recorded properly during property handover process;
• To liaise with regulatory bodies where necessary for licensing, permits and statutory compliances for property plan for handover to a new tenant;

• Planning & Budgeting for Opex & Capex

• To plan annual properties maintenance and repair works, and work out or obtain costs estimates for these;
• To submit plans for annual properties preventive maintenance program to management for approval;
• To prepare annual budgets for the maintenance, upkeep, repairs of the properties;
• To report on expenditure against budget, so that ad hoc call for funds is reduced;
• To review current vendors quality for cost effectiveness and efficiency;

• Record-keeping

• Maintain records of buildings, including statutory approvals, as-built drawings and O & M manuals for all TEG properties;
• Maintain records of all building assessments carried out;
• Maintain records of upgrading, repairs and improvements carried out, including costs and time.

• Efficient Management of Electrical Energy

• To set up systematic energy cost management to achieve energy cost saving for TEG Assets Sdn Bhd;
• To define and submit energy management policy to management for approval;
• To plan & organise energy management activity that will work towards energy savings results;
• To plan & execute an energy audit for high energy consumption properties owned by TEG Assets;
• To plan, execute, control & monitor energy conservation measures for high energy consumption properties owned by TEG Assets;

• Others

• Carry out continuous improvements to the FM operations at the premises,
• Take on other duties related to the above KRAs/Responsibilities, as assigned from time-to-time by the management.
• Prepare monthly reports to Management

KEY COMPETENCIES * Fully understand the statutory requirements for the premises.

• Knowledgeable in Uniform Building By-laws and statutory procedures for compliance with local authorities' requirements.
• Competency in Facilities Management processes & procedures.
• Well-versed with the building components, including the Building (M & E) services.
• Well-versed with the terms of Tenancy Agreement related to Landlord's responsibilities.
• Working knowledge of the property management system.

COMPETENCIES (KNOWLEDGE, SKILLS & ABILITIES) * Good interpersonal and communication skills.

• Good attention to detail.
• Strong analytical and troubleshooting capabilities.
• Proficient in report writing and presentations.

MINIMUM QUALIFICATION

• Master/Bachelor's degree in Engineering/ Facilities Management, Project Management/ or equivalent with minimum of 7 years of working experience

RELATED EXPERIENCE

• Experience with track record of innovation and attainment of goals in complex organizations, especially in a global enterprise environment and matrix organizations.
• Experience in directing and managing within a dynamic and challenging environment, working inclusively through people in a multi-cultural environment to achieve shared objectives.