Job Description

You Lead the Way. We\'ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you\'ll learn and grow as we help you create a career journey that\'s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you\'ll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company\'s success. Together, we\'ll win as a team, striving to uphold our and powerful backing promise to provide the world\'s best customer experience every day. And we\'ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let\'s lead the way together. American Express\' Financial Intelligence Unit (FIU) is responsible for the end-to-end suspicious activity reporting process, which entails monitoring for, investigating, and, when appropriate, reporting suspicious activity. As part of this process, the FIU relies on Global Financial Crime Compliance partners to develop and implement automated transaction monitoring rules, reports, and other processes designed to identify activity potentially indicative of criminal behavior. The FIU then investigates the potentially suspicious financial activity, and, when appropriate, files suspicious activity reports (SARs) with the Financial Crimes Enforcement Network (FinCEN), part of the U.S. Department of the Treasury, and/or refers matters to APAC compliance partners (Market Compliance Officers - MCOs) for review and reporting. In addition, the FIU manages risk associated with politically exposed persons and persons and entities on core sanctions and risk lists through regular screening, and manages risk associated with improper payments that could be indicative of bribery, corruption, or other illicit activity by reviewing internal American Express payments and expenditures. The FIU performs a critical role in ensuring that American Express complies with all applicable local and international laws and regulations, including the Bank Secrecy Act, the USA PATRIOT Act, and the Foreign Corrupt Practices Act, and provides law enforcement with key information for the investigation and prosecution of money laundering and terrorist financing, credit card fraud, identity theft, and other criminal activity. The successful candidate will support the enterprise by leading a team of Investigative Analysts in our new hub in Kuala Lumpur conducting investigations into potentially suspicious financial activity and a review of records, with a focus on driving performance and building a high-performing team. In addition, he or she will assist with project management and identifying enhancements to the FIU investigative process, which will include partnering with various teams and leaders within the GFCC and FIU. The successful candidate must have excellent communication skills, time management skills, and the ability to effectively manage change. Job responsibilities: To develop and maintain an adequate knowledge of the Asia Pacific financial crime environment Build and develop a team in the new FIU hub in Kuala Lumpur, including providing training and coaching, monitoring team and individual performance, and supporting team dynamics Working closely with the other GFCC, FIU and APAC MCO leaders to manage change, including building processes, identify potential improvements in processes, and implement solutions Analyzing large quantities of information, identifying trending and opportunities, managing in an ever-changing environment, and transitioning new work flows to the team Conducting case reviews and investigations to ensure compliance with policies and procedures as well as timeliness of the individual work product Responsibility to enable the right training and the proper awareness of the APAC financial crime environment for all the team members Qualifications: Bachelors/University degree or equivalent experience 6+ years of work experience as an AML Compliance Manager in a financial services institution or payment institution in any of the following areas is highly preferred: Anti-Money Laundering, Suspicious Activity Reporting, financial crime, KYC or enhanced due diligence, or law enforcement Serve as a subject matter expert, and point of contact for globally dispersed FIU colleagues, on APAC specific financial crime, sector, geopolitical and regulatory issues Demonstrating strategic thinking, implementing innovation and change, and ability to introduce and champion new processes Leadership skills with experience managing a team, to drive performance by coaching and motivating people for success, identifying their strengths and opportunities Handle sensitive information in a confidential and professional manner Strives for excellence, and willing to take on additional responsibilities to produce outstanding work Maintains a positive attitude regardless of the circumstances Experience with Microsoft Office, including Word, Excel, and PowerPoint Effective communication and excellent writing skills Fluent in English (spoken and written) as well as other Asia Pacific language A strong candidate will also be able to manage multiple tasks simultaneously be an enthusiastic self-starter and deadline-driven team player Experienced leader, capable of assessing and developing top-talent preferred CAMS certified or equivalent preferred We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid or onsite arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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