Job Description

Job SummaryTo manage specific customer accounts for Consumer Health & OTC channel in line with DKSH company standard, policy performance and strategy.General Responsibilities

• Develop and implement processes and strategies (local go-to-market strategies, sales strategies and customer strategies) for assigned customers to ensure achievement of sales objectives.
• Manage sales projection (sell-in and sell-out), stocks forecast and stocks holding. Evaluate trends and devise business output to support strategic business growth and profitability.
• Customer centric and business mind orientated, understand customer\'s need and develop win-win business solution to drive sustainable business growth and profitability.
• Build and strengthen relationships with customers and endeavor to be customers\' preferred business partner in achieving sustainable business growth and profitability.
• Manage and monitor assigned customer A&P trade fund/TTA based investment according to annual allocation to ensure efficient usage of resources, where applicable.
• Monitor self and team key performance indicators achievement. Conduct regular reviews to provide feedback on achievements, performance gaps and requirements for improvement.
• Manage business discussion / negotiations, including trading terms, trade conditions, DA rate etc. to facilitate effective sales agreements to achieve sustainable business growth and profitability.
• Provide market insights and category/product trend with actionable recommendations for strategic business optimization for assigned customers.
• Provide trade activation post-evaluation analysis for review of improvement and action plan for out of plan (if any).
• Work collaboratively cross functionally with marketing, trade marketing, supply chain, customer care, client management etc. to ensure effective communication and implementation.
• Understand market environment (financial climate/trends/competitors)
• Conduct quarterly business review and business progress update for assigned customers.
• Assist in any ad-hoc projects/tasks assigned by Senior Manager.

Functional Skills and Knowledge

• Experience handling IKA or LKA accounts in Pharmaceutical or FMCG industry.
• Demonstrate advanced knowledge and understanding of the industry/market/competitors/customers
• Demonstrate sound selling skills and proven key account management experience in fast moving consumer goods
• Demonstrate a general understanding in all aspects of supplier and customer relationship management including supply chain, field marketing and branding
• Demonstrate strong negotiation and communications skills
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
• Demonstrate fluency in English, both written and spoken

EducationDegree in Sales/Marketing or related fieldsWork Experience

• Minimum 4-5 years relevant work experience in Managerial capacity.

Requisition Number: 134310Job Function: Sales

DKSH