Manager, Fraud Merchant Monitoring

Malaysia, Malaysia

Job Description


If you are looking to excel and make a difference, take a closer look at us\xe2\x80\xa6

Job Responsibilities:

Team Leader to contain acquiring fraud basis point within industry level by consistently monitoring merchant transactions and activities

Recommendation of strategies to address acquiring fraud prevention, detection and mitigation at merchant level

Initiate merchant withholding sales payments due to fraud occurrence

Recommendation of termination on fraud phone/collusive / malpractice merchants

Conduct field investigation on suspected or confirmed fraud /collusive merchant or Common Purchase Point (CPP) merchants identified by card brands or issuing banks

Exercising discretionary authority in accordance to the prescribed guidelines and to ensure compliance to internal procedures and policies, Bank Negara Malaysia (BNM) and card schemes\xe2\x80\x99 guidelines and regulation.

\xe2\x80\x8bRequirements:

Malaysian citizen

Bachelor\'s degree in Banking, Law, Finance, Accountancy, Business Studies

5 years and above merchant monitoring working experience

Good interpersonal skills and ability to interact well with all level of employees and customers

Proactive, display self initiative, independent and good analytical skills

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our \xe2\x80\x9cDigital at the Core\xe2\x80\x9d ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.

Hong Leong Bank

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Job Detail

  • Job Id
    JD975011
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Malaysia, Malaysia
  • Education
    Not mentioned