Manager Gbs Operations, Gbs Apac

Petaling Jaya, Malaysia

Job Description

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Your Job: You\xe2\x80\x99re not the person who will settle for just any role. Neither are we. Because we\xe2\x80\x99re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you\xe2\x80\x99ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In your role as Manager GBS Operations - GBS APAC, you\xe2\x80\x99ll help us deliver better care for billions of people around the world. This role supports the GBS APAC to effectively deliver business strategy, identify and drive value creation initiatives, support employee engagement initiatives, identify control and compliance gaps and lead disruptive ideas in the journey to Intelligent Business Services. Main performance targets linked to the role
  • Productivity: 10% productivity YOY
  • Value Creation: $6M cost saving per year and impact on Free Cash Flow
  • Control and Compliance: Strong control environment through regular control and compliance meetings with data-driven insights on control & compliance environment
  • Improvement in employee engagement scores
  • Improvement in partnership survey
About Us: People have looked to Kimberly-Clark brands for more than 150 years and today we\'re proud to help over a billion people around the world cope, laugh, love and live every day. From the best nappies and baby wipes to the softest tissues, to the best supplies for business, we are constantly searching for new ways to make life better for our consumers, our customers and our planet. Our leading consumer brands like the Kleenex, Huggies, VIVA, U by Kotex, Poise, Depend brands improve the lives of people around the world. Kimberly-Clark proudly leads the way in providing better care for a better world. Led by Purpose. Driven by You. Role Overview & Primary Accountabilities:
  • Create, maintain and monitor key control and compliance metrics to ensure operational risks are highlighted to operations leadership.
  • Identify areas of generating productivity through innovation and data insights.
  • Develop and implement a strategy for generating enterprise value in the areas of FCF and Working Capital through business analysis and data insights in conjunction with BU teams.
  • Collaborate and build trusting relationships with the key stakeholders to ensure the flow of ideas and information. Key stakeholders outside of GBS include Business Analysts/ Controllers.
  • Lead employee engagement related initiatives like Employee Value Proposition, Career Path, Capability Framework
  • Ensure Free Cash Flow and Working Capital project charters are in place with a list of initiatives aimed at FCF and Working Capital Targets
  • Lead the Value Creation mindset and knowledge across GBS connecting with the Global Programs, obtaining business support, and tracking progress
  • Support Business Partnership by developing a partnership plan with the Business Unit to identify key value creation opportunities
  • Lead and integrate efforts for the GBS APAC Optimization agenda in the journey on becoming an Intelligent Business Services
  • Lead deployment for GBS APAC iHUB
  • Lead Semi-Annual Partnership Survey (Customer satisfaction) and develop quality measures for all GBS operations.
  • Set up and lead Control and Compliance Committee from GBS APAC
Essential Requirements:
  • Business analytics: Experience with analysis of data, creating and measuring metrics, data insights.
  • Experience with Power BI, Tableau, and other data tools
  • Experience with project management (preferably with Agile Methodology)
  • Strong understanding of KC business
  • Experience in managing migrations, process improvement projects, and data analytics
  • Strong interpersonal skills, management skills, influencing skills, and organizational/coordination skills with the ability to influence stakeholders towards a common goal.
  • Strong analytical skills and proven ability to use data to drive decision making
  • Good command of verbal and written English
  • Six Sigma certification is preferred.
About You: You\xe2\x80\x99re driven to perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we\xe2\x80\x99re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you\xe2\x80\x99ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business. What\xe2\x80\x99s on offer: Our Kimberly-Clark employees receive a competitive salary and incentives as well as access to a fantastic range of benefits including superannuation, career development opportunities, free health & well-being activities, volunteering leave and much more. To Be Considered: Click the Apply button and complete the online application process. A member of our Talent Acquisition team will review your application and will be in contact with additional information accordingly. In the meantime, feel free to browse our website for additional information on our company, brands and culture - Kimberly-Clark Corporation. Kimberly Clark is proudly accredited with as Employer of Choice for Gender Equality WGEA! Kimberly Clark is proudly ranked by Forbes as \'World\'s Best Employer\' 2021, 2022!

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law. The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. This role is available for local candidates already authorized to work in the role\xe2\x80\x99s country only. K-C will not provide relocation support for this role.

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Job Detail

  • Job Id
    JD912344
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Malaysia
  • Education
    Not mentioned