Job Description

\'Bringing convenience to your everyday\' - that\'s our mission at foodpanda (small \'f\'). So whether it\'s by delivering food on our signature pink bikes, providing insights into the newest food trends, or getting you the groceries you need, we\'re all about keeping you fed. As we move to grow throughout the Asia-Pacific region, we are on the lookout for talent who are excited about making a tangible impact with a fast-growing organization looking to redefine how food, people, culture, and technology are connected.

We are now looking for a highly driven and motivated Industry Manager, Sales & Operations Planning, Advertising and Partnerships (APAC) to join our fast-growing team in Malaysia as a regional individual contributor. The successful candidate will be a key member of our Strategy and Operations vertical, Advertising and Partnerships (APAC) team; you\'ll be the bridge between business and advertising technology making sure we are providing best-in-class services to maximize revenue growth.

Key responsibilities:

Planning & Execution

• Responsible for the Sales Operations, applications and tools\' integration, framework, strategy and roadmap
• Accountable for the sales planning exercises, owning and driving milestones with the respective cross-functional and partnerships teams
• Design and set up sales metrics and sales models based on strategic objectives
• Set up Salesforce SOP by evaluating existing booking practices and methodologies and explore opportunities for improvements
• Partner with various internal teams, including Product/Ad Ops/Sales/Marketing/Data/Business Development teams, to identify new strategic collaboration to drive operational efficiency and improved productivity
• Work closely with Marketing team to explore methods to support lead generation process such as using CRM tools and Salesforce
• Oversee the sales funnel through salesforce; track, measure and report accurately. Optimise the sales process to drive efficiency for partnerships teams
• Drive adoption of sales processes, SOP, SLA, best practices, forecasting tools and dashboards within respective regions through training and roadshows
• Owner of sales data accuracy and integrity
• Participate and contribute to the Advertising & Partnerships team\'s growth and research projects

Analysis

• Identifying customers and sales opportunities by analyzing sales data and consumer trends
• Track and report monthly sales revenue VS targets to provide data analysis on identifying business gaps and recommendation for improvement
• Take ownership of sales metrics such as inventory utilisation rate, forecast, sales pipeline, sales realisation and recurring rate and ROI
• Analyse, identify and build management dashboards to provide visibility on the health of the Advertising & Partnerships business and track other areas of growth opportunity

Key requirements:

• Bachelor\'s degree in a quantitative discipline (e.g. Statistics, Business & Accounting, Finance, Financial Information Systems) or equivalent practical experience
• At least 6 years of working experience, preferably 2-3 years in the online advertising space
• At least 2-3 years of Salesforce working experience or equivalent CRM experience
• High attention to detail, and good organizational skills, with a good understanding of online advertising business and processes
• Excellent understanding of financial workflows and experience using CRM and BI tools such as Salesforce, hubspot, Tableau, Data studio, Jira and Confluence
• Strong financial visual presentation skills
• Strong analytical mindset to analyze raw data, draw insights and develop actionable recommendations through optimisation and automation
• Good SQL working experience
• Passionate and excited about online advertising and marketing technologies
• Comfortable working against timelines and multiple projects
• Background in fast-paced, entrepreneurial, startup/tech environments would be an advantage.
• Fluency in English (our corporate language) and great communication skills.
• Stakeholder management (Internal and external) and effective regional communication are critical to be successful in this role

foodpanda is the world\'s favourite way to order food online to your home or office. Whether it\'s getting your hands on your favourite pasta, kebab or pizza, we believe that no one should have to suffer from hunger attacks ever again!

Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners. In APAC, foodpanda operates in over 150 cities across 12 countries.

Foodpanda