Job Description

About Klook Klook is the go-to travel and leisure e-commerce platform for experiences and services anytime, anywhere. Founded in Hong Kong in 2014 out of passion for discovery, our purpose today is to inspire and enable more moments of JOY. Even whe About Klook Klook is the go-to travel and leisure e-commerce platform for experiences and services anytime, anywhere. Founded in Hong Kong in 2014 out of passion for discovery, our purpose today is to inspire and enable more moments of JOY. Even when the COVID-19 pandemic hit, we held on to our conviction and successfully unlocked the domestic travel business. To date, we are already offering over 490,000 activities in over 1,000 destinations. With cross-border travel resuming, we have made it our mission to reshape the world of travel. Isn't this exciting! It certainly is for our international community of over 1,200 employees, based in over 20 locations globally! Joymakers at heart, Klookers are not only curating joyful experiences for others, but also co-creating our world of joy in the Klookiverse. We are on a journey to foster a strong company culture that supports a high-performing and successful business, and we are guided by our core beliefs - P ush boundaries, A sk for and give feedback, T ake ownership, and H elp each other - in everything we do. We are excited about building and realizing endless possibilities in the new era of travel. Care to be a part of this revolution About People & Culture: We're shooting for the stars and we need the right people to get there. At People and Culture, we find, hire and engage the incredible Klookers who fuel our success. We make Klook a fantastic place to work for our diverse workforce by shaping our culture, cultivating a great employee experience and providing opportunities to learn and explore new skills. What you'll do: Partner with leaders to help drive business performance using sound HR knowledge in the areas of workforce planning, change management, employee productivity recruitment and selection, and employee relations Coach managers and employees to be consistent with policies/practices within the market and wider business expectations Ability to mitigate risk and be proactive with legal considerations relating to local employment law Implement and execute employee relations programs/practices that create a positive organizational culture and enable manager effectiveness Continuously assess the effectiveness of all human resources programs relative to the achievement of desired goals and outcomes and the overall business plans. Support Rewards team with the coordination and management of benefits plans Facilitate resolution of employee relations issues, employee concerns and/or grievances. Design, monitor, and measure HR metric/KPIs dashboards to facilitate change and drive key insights and decisions that support growth and retention Proactively deal with service providers, suppliers and contractors for office and equipment maintenance Manage and allocate funds for office operations and staff engagement Ensure workplace health & safety to prevent health hazard Organize company events, conferences and business trip bookings Performs other related duties as required and assigned Drive the end-to-end TA strategy (sourcing, attraction, selection and offer) to hire diverse, world class talents What you'll need: Bachelor's degree or higher in Business Management, Administration, Human Resources At least 5 years' experience in an HR generalist and office management role. Excellent verbal and written communication skills Detailed oriented and has strong time management and organizational skills Strong analytical, problem solving and interpersonal skills Able to work independently and create strong partnerships across the organization. Well versed in Thailand labour law and remain consistently updated on regulatory changes Proficient in both Business level English and Thai What you'll get: An awesome team of international colleagues A rare chance to build a global travel and leisure brand with a loooong runway of opportunities ahead An environment that values and supports your growth Ownership of projects with real impact No boredom! Every day is a new exciting challenge Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We're dedicated to creating a welcoming and supportive culture where everyone belongs. Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter ('Agency'). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes. An Agency must obtain advance written approval from Klook's Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.