Job Description

Malaysia

Job details Posted 29 February 2024 SalaryRM8000 - RM12000 per month + 13 Months Salary, Competitive MNC Benefits LocationPetaling Jaya Job type Discipline Reference271559_1709199856

Consultant

Senior Consultant, Shared Services

Featured

Manager, Order Management / Sales Processing (European Shift)

Job description

• Flexible Working Environment
• Fast Career Progression
• Attractive Remuneration Package

A leading manufacturing multinational corporation. With a 30 billion USD worldwide market, it is looking to expand its Malaysia shared services center and hires talents within the Order Management Pillar.

Responsibility

• Own the operational linkage with organizational stakeholders and Operational team with respect to Order Management performance and improvement oversight.
• Monitor key performance indicators and proactively seek ways to improve operational excellence.
• Partner with affiliates supply chain leads to have a complete understanding of daily activities and ensure teams are delivering the services, meeting SLA\'s and metrics targets.
• Responsible for overall team development and growth, identifying opportunities for skill-building and cross-functional staff across the services (including succession planning, movements between services, rotational programs, etc.).
• Responsible for planning with the different services operations scheduling and workload balancing.
• Guide a team of operational leads that have direct oversight of operational activities within all order management and collateral workstreams.
• Strong understanding and demonstration of regional businesses and distinct uniqueness of each retail channel and countries needs are met with excellence.
• Foster a positive, inclusive and engaged culture.
• Maintain a strong relationship with direct reports and respective stakeholders.
• Responsible for supply chain delivery communication.
• Order Management and FSS replenishment Order Optimization
• Review and ensure customer orders comply to pricing terms and conditions and relevant discounts are applied with valid approval.
• Ensure all orders are processes on time and accurately.
• Review and manage return orders.
• Manage contractual requirement of customer orders such fulfillment criteria including freshness requirements.
• Track and mitigate risk on backlog orders.
• Work with internal business partners during periods of supply & inventory constraints and seasonal peak, provide input, and ensuring allocations are communicated and adhered to
• Provide daily, weekly reporting of metrics (including order fulfilment, actual sales versus targets) to stakeholders.
• Track counter inventory and alert business to take necessary action to maintain optimum counter inventory levels.
• Analyse sales trend and update replenishment proposal matrix if needed. Collateral Operations
• Manage and ensure APAC collateral operation is meeting its operation matrix including collateral PO fulfilment, timely review of continuous collateral re-order point.
• Provide collateral inventory analysis to ensure appropriate supply levels.

Requirements

• 3+ Years of experience leading and working in a Shared Services Center
• Successfully supported the multiple concurrent projects in a complex global environment. This should be combined with an understanding of current project management methodologies.
• Highly proficient with ERP System - SAP, MS Office Applications (Excel and PowerPoint).
• Strong Communicator (written and verbal), with active listening, facilitation, and interpersonal skills
• Highly organized with strong attention to detail
• Quick problem solving and critical thinking skills
• Ability to liaise effectively with European Business Stakeholders, manage expectations, building relationships.
• Good understanding of end-to-end processes across OTC, Supply Chain

How To Apply

To apply, please click "APPLY NOW" or email Jay Yin at Jay.Yin@ambition.com.my. Data provided is for recruitment purposes only.

Due to the volume of applications received, we regret to inform you that only shortlisted candidates will be notified.

JTK Number: JTKSM 995 | Company Registration Number: 201301019088 (1048918-T)

If this job isn\'t quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer MYR500 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.

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Manager, Order Management / Sales Processing (European Shift)

Petaling Jaya Posted about 17 hours ago

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