Job Description

Manager in Payment Operations for APAC

• Oversee and manage a team of Associates, supporting and collaborating with the team to ensure stability, growth, and success.
• Manage and train team members on different forms of payments and help them to become efficient using various banking systems.
• Help with the coordination of resources and make sure that appropriate cross training and coverage is in place to meet client service level agreements.
• Ensure all processes are performed following operational controls and all relevant checklists are completed.
• Ensure the accuracy of payments prepared by their team and take accountability for meeting service level agreement deadlines.
• Work with other Settlement Solutions teams globally and other internal teams such as CO and banking to ensure all deliverables are met.
• Identify any risks or gaps in processes and work with management and the team to implement a better process.
• Participate in multiple system initiatives and projects and contribute to idea generation for future process or technological improvements. Expected to participate on both a local and global level.
• Respond to all client queries.

• Must have relevant experience working within the Payments field.
• Strong computer skills with strengths in Microsoft Office products. Proficiency with Microsoft Excel is particularly an asset.
• Understanding of fund administration industry.
• Understanding of Fund Expense processes, including fee calculation and billing activities.
• Experience with fund accounting platforms and banking payment platforms is beneficial.
• Knowledge of Swift Payment processing, including payment formatting and field definitions a distinct advantage.

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation.
• Leaders who support your development through coaching and managing opportunities.
• A world-class training program in financial services.
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.

Michael Page