Job Description

FIND YOUR \'BETTER\' AT AIA If you believe in better, we\'d love to hear from you. About the Role This role is to support AIA OSS to be AIA\'s pre-eminent business partner in managing and leading the Procurement Operations team to achieve efficient and effective procurement operation processes and play a significant role in the successful design, implementation, transition and sustainability of our targeted operating model. Manage and supervise Procurement Support Operations for Ariba Sourcing to Pay processes covers all modules in Ariba inclusive of Contract Life-cycle Management, Sourcing, Catalog Enablement, Vendor Master Data Maintenance and Supplier Enablement. Manage Service Desk team that supports ARIBA & Concur related request & enquiries. Manage & monitor the Team Leader in ensuring below PSO Service Areas run smoothly. Contract Lifecycle Management (CLM) Review and approve CLM creation and update in ARIBA, whenever necessary Ensure sourcing process compliance prior to contract signing with proper documentation in place. Support CLM Contract Workspace creation & amendment, whenever needed. Support general enquiries on CLM. Vendor Master Data Maintenance (VMDM) Review and confirm the vendor creation and changes in SAP ARIBA, whenever necessary Ensure all the requirements met per BU requirements Maintain the vendor master data in SAP, whenever necessary Support VMDM enquiries, and deal with SAP FICO team if necessary Catalog Enablement Review and approve catalog in ARIBA for the use of ARIBA P2P Ensure all the supporting documents are in place before approving the catalog Ensure compliance against sourcing process Maintain catalog approver rules file in ARIBA and ensure it is updated Upload catalog in ARIBA for the use of P2P and perform the maintenance, whenever necessary Support catalog - P2P related enquiries Supplier Enablement Support supplier enablement activities on Ariba Network including but not limited to supplier communications, supplier data setup and work closely with Ariba supplier enablement team. Communicate internally with supplier relationship owners and externally with suppliers on the enablement process Ariba Sourcing Ensure vendor is ready for Ariba Sourcing event and train the vendors on how to use ARIBA Sourcing Support sourcing event until completion Report & Data Analytics Generate & customize report for the use of business units Prepare report dashboards for business units and customize according to their business requirements, currently using Tableau system Support report related enquiries Centralized Buying Desk (CBD) Manage P2P processes for BU, inclusive of raising PR, performing GR and follow through until invoicing & payment Manage & monitor the Team Leader in ensuring MY GFS Service Desk run smoothly , inclusive of ticketing, escalation to L2 and broadcasting any SD issues. Others: Ensure ALL team members to understand the operation by the Service Areas Ensure consistent Engagement with the team members Monitoring & coaching the successor & building the SMEs Managing stakeholders via Monthly Meetings and constant communication, inclusive of issue escalation Ensure BPMs & training materials are up-to date for the team usage. Monitor the team. Manage the team members individual development - soft skills & technical competencies Job Requirements : Education Bachelor\'s degree in any relevant disciplines. Experience Experience in procurement related fields and shared services environment 7-8 years working experience, with supervisory experience Practical Skills/Abilities: Possess good analytical, communication, presentation and soft skills Good leadership and people skills. Possess personal attributes such as maturity, interpersonal skills, professional integrity and proactive Able to write clearly and concisely and work within tight deadlines Fast learner and flexibility in roles expansion, agile & adaptive in fast paced environment Able to communicate well in English. Other languages such as Cantonese, Mandarin will be and added advantageous. Able to work extended hours when necessary Keen to learn, a team player and have good working attitude

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