Job Description

POSITION GENERAL SUMMARY

• Assisted Segment Project Manager plays a vital role in elevating experience through comfort and convenient of facilities and services such as availability of wheelchairs, babystrolers, calm room and others. This role requires a keen eye for detail, strong problem-solving skills, and dedication to enhance the quality of facilities and services provided to this group segments

ESSENTIAL POSITION FUNCTIONS

Project Initiation & Planning

• Responsible to lead and drive the overall success of Assisted projects such as availability of wheelchairs, babystrolers, calm room and others
• Define the scope of work, timeline, and budget for each projects and ensure alignment with TIME26++ objectives
• Drive and closely collaborate with stakeholders to gather business requirements through desirability, feasibility and viability study anchoring to Design Guidelines and ---Passenger Journey Design

Project Execution

• Drive end to end procurement process from Employees Requirement submission until Project Commencement & Execution
• Closely collaborate with internal stakeholders (MA (S), Procurement, Engineering) to ensure seamless execution of the project until completion

Project Tracking & Monitoring

• Closely monitor the project\'s progress, identifying potential risks and issues, and taking corrective action to ensure the project stays on track
• Track and monitor for impact assessment and continuously improve the project by fixing any gaps that will impact on passenger experience

Project Closure

• Compile and documented all Assisted Pax project documentation and conduct project hand-over to MA(S)

Key Challenges

• Influencing top management and board members.
• Influencing sponsors, champions and project owners.
• Influencing stakeholders to adopt new changes.

Skills

• Flexible and adaptable; able to work in ambiguous situations
• Resilient and tenacious with a propensity to persevere
• Forward looking with a holistic approach
• Organized with a natural inclination for planning strategy and tactics
• Must be a team player and able to work collaboratively with and through others
• High EQ

Relevant Industries

External

• Degree with a minimum of 7 years relevant experience in Lean or Lean Six Sigma

Education

External

• Degree in any technical or business discipline (Business Administration, Project Management, Hospitality Management, or a related field. )

Additional Information

Open for Malaysian citizens only.
Please be reminded that only online applications will be entertained.
Applications should reach us no later than 12 March 2024.
Only shortlisted candidates will be notified.

Malaysia Airports