Job Description

Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region? Do you want an open, supportive, and caring working environment? Do you view your development needs seriously as we do? If YES, then take your career to the #NextLevel with BASF !
Objectives of the Position

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  Steer and develop logistics service providers (liners) and maximize their value realized through close relationship and intensive collaboration
• Optimize and monitor maritime carrier\xe2\x80\x99s relationships through performance & operational review meetings
• Take care of service delivery management, service requests, structural and tactical escalation management
• Define, monitor, analyze and rate service provider performance against target KPI\'s, PI\xe2\x80\x99s, and SLA\'s for Asia Pacific import / export operations
• Safeguard logistics process knowledge and hence keep BASF in position to change providers
• Ensure the link between LLP, LSP, 3PL(s) and BASF internal functions
• Inbound & Outbound Shipping Management Support and Performance Steering
• Intra-regional and inter-regional collaboration on maritime crisis management and shipping initiatives
• Analyze and provide opportunities for improvement, optimization and effective management of liner operations, incl. structural improvements with business units/service provider
• To work and establish performance management covering Service KPI, Cost & Quality for the different Service Providers used by the Import Export Operations in the countries
• Support development of risk assessment as well as contingency plans, apply respective measures in collaboration with service providers

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  Manage contracted global sea-freight agreements into operations system, processes and contract adherence
• Support Global Procurement in annual liner tender of Asia Pacific
• Support country import export, supply chain management and overseas delivery services on sharing of best practices on cost management, service scopes and performance
• Ensure service changes within the tender period are promptly translated to operational level
• Monitor utilization rate of contracted volume by country business units and adherence to contracted quota
• Evaluate and manage maritime carriers service levels through key performance measurements, service provider relationships and operational reviews
• Support efficient & effective crisis management / Incident communication including coordination of insurance claims and general average
• Monitoring, reporting and root cause analysis of services; analyse misses and ensure preventive/corrective actions
• Escalation point for countries\xe2\x80\x99 import/ export community for improvement and resolution in relation to freight carriers
• Manage operational relationships with carriers to ensure understanding and adherence to BASF requirements and service level objectives, as well as facilitate issue resolution and drive improvements
• Identify and recommend opportunities for process and cost improvement
• Involvement in intra-regional and inter-regional shipment management initiatives with global operational vendor management community
• Continuous improvement of overall Import / Export management, carrier and service provider operations
• Steer new development initiatives on maritime environment for proactive alternative or proposed solution to shipping challenge / advantage
• All other tasks as assigned relevant to meeting BASF and the objectives as outlined above

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  Degree in Business Administration or equivalent, supply chain management, logistics
• Minimum 5-8 years in Logistics, Freight/carrier management, Supply Chain Management
• Supply chain management / operational logistics knowledge,
• SAP experience preferred, Business Intelligence Tools, import export operations, international trade, non-conformance management, good communication & collaboration skills