Mandarin Customer Service (digital Banking)
Petaling Jaya, Selangor, Malaysia
Job Description
- Customer Service: Focused on achieving results and solving customer issues.
- Education: Recent graduates in English-related fields are welcome to apply.
- Experience: Call centre experience is a plus, but not required.
- Customer Support: Help with online orders and answer queries by phone and email.
- Data Security: Safely process payments and protect customer information.
- Issue Handling: Resolve issues, escalate urgent ones, and maintain customer loyalty.
- Teamwork: Collaborate to improve service and share ideas.
- Learning and Compliance: Keep learning, meet goals, and follow company guidelines.
- Leave: Annual and sick leave available.
- Professional Development: Training opportunities provided.
- Career Growth: Clear paths for advancement.
- Employee Engagement: Join in various staff activities.
Ricebowl
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Job Detail
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Job IdJD1058559
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPetaling Jaya, Selangor, Malaysia
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EducationNot mentioned