Inbound Customer Service Executive Banking & Insurance
Job Description
RESPONSIBILITY:-
• Handle incoming calls/WhatsApp/LiveChat/Emails and inquiries about the financial product
• Patiently listen to customer's inquiries or problems
• Deliver polite and accurate responses to customers in a timely manner
• Foster and build relationships with customers
• Follow company procedures, guidelines and policies set
• To serve Singaporean customer
REQUIREMENTS:-
• EXCELLENT command of English (spoken & written)
• Preferably with 1-3 years of customer service experience in a contact center OR banking/insurance industry
• MUST have exposure to insurance & credit card (either selling or as a consumer
• Applicant must be well versed with mobile apps
• Strong Communication Skills and able to Multi-Task
• Dynamic, energetic, and result-oriented team player with good interpersonal skill
• MUST BE ABLE TO START IMMEDIATELY
• MUST BE WILLING TO BE BASED IN SECTION 13, PETALING JAYA
• Working hours: Monday - Friday, 9 am to 6:30 pm
• To observe Singapore Public Holiday
BENEFITS:-
• Basic Salary of RM 2100 (non-negotiable)
• Leaves
• Medical Coverage
• Training is provided
• Personal Development & Career Progress
• Smart Casual Dress Code
Interested? Please WhatsApp Hany @ 012-3389284 immediately for interview arrangement.
All interviews are carried out via phone/Microsoft Team. ONLY shortlisted candidates will be notified.
Skills Required
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Job Detail
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Job IdJD497153
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IndustryBanking/Financial Services/Broking
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Total Positions2
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Job Type:Full Time
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Salary:Discuss
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Employment StatusPermanent
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Job LocationPetaling Jaya, Malaysia
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EducationAny Graduate
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Experience0 - 1 Year