SRG Asia Pacific
Kuala Lumpur, Malaysia
Current Openings : 2
Staff Members : 601-1000 Employees
Company Url : http://https://www.srgasia.com.my/
SRG ASIA PACIFIC , Established in 1996, SRG Asia Pacific Sdn Bhd has continuously progressed as a premier leading communications provider of outstanding services. Headquartered in KL Sentral, Kuala Lumpur, we are uniquely positioned to be globally connected, both physically as well as technologically. Comprising of an energetic, enthusiastic and creative community, SRG AP has expanded within a short span and growing further at a very aggressive rate on a monthly basis. We have been 17 years in the Business Process Management industry. - Pionerred BPO in Malaysia. - ISO Certified 9001 : 2015 to ensure service excellence. - Multiple Language capabilities. - Multiple Industry awards winner in Customer Experience Excellence.
Customer Service Consultant
SRG Asia Pacific - Kuala Lumpur
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03 Aug 2022
DUTIES AND RESPONSIBILITIES: Professionally Interact with customers via voice (end to end handling of calls) as part of inbound and outbound function to provide information and assistance Escalated complaints or requests via Service Requests & Trouble Tickets Cross selling of…
Customer Service Professional
SRG Asia Pacific - Kuala Lumpur
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03 Aug 2022
POSITION SUMMARY: The CSP's role is to resolve customer complaints via phone. The CSP is required to greet customers warmly and ascertain the problem or reason for calling. The CSP is also required to assist customers in their inquiries. DUTIES…