Job Description

MohonKelayakan

• Candidate must possess at least SPM/ Diploma or Advanced Diploma or Bachelor\'s Degree in Food Technology/Nutrition/Dietetics, Nursing, Medical Science, Pharmacy/Pharmacology or equivalent.
• At least 1 year(s) of working experience in the related field is required for this position.
• Fresh grads encourage to apply - Full training provided
• Preferably Junior Executives specializing in Customer Service or equivalent.
• Candidate must be able to converse in English / Bahasa Malaysia and Mandarin.

Tanggungjawab

• Receive or conduct calls to provide product information and nutritional advice to customers, to encourage on conversion and retention of brands usage
• Maintain records of telephonic interactions
• Data entry and maintenance of customer databases
• Ensure that the service delivery to customers is of excellent quality
• Work closely with marketing/product managers to deliver brand knowledge to customers
• Perform other job-related duties as requested by supervisor.
• Persuasion -- Persuading others to change their minds or behaviour.
• Learning Strategies -- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things

Manfaat

• Working Hours: 9.00am to 6.00pm (Monday - Friday)
• Commission/ allowances
• EPF & Socso
• Annual Leave
• Medical Leave
• Rest & relax area
• Quarterly staff recognition and appreciation
• 5 minutes walking distance from public transport

Career Prospect:

• Executive

Senior Executive
Team Leader
Assistant Manager
Manager
Senior Manager. * IJP - Internal job program. Opportunity to transfer within the company to exciting new roles, after 1 year if there is a suitable position available and staff passes the interview session.

• Career path program with Multi-functional Product, process, soft skill, developmental training.

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