Mandarin Customer Support Executive (reservation Penang)

George Town, Pulau Pinang, Malaysia

Job Description


e.target.src = 'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png'" class="object-contain aspect-companyBanner w-full" data-v-47a6e178>Mandarin Customer Support Executive (Reservation - Penang)FollowMYR4,100 - MYR4,400 Per Month,Fast ResponseBe an early applicant!Posted a day ago xe2x80xa2 Closing 13 Feb 2025Be an early applicant!SaveApplyRequirements

  • Educational Qualifications: Fresh-graduate welcome (SPM welcome), high school diploma or equivalent; bachelor's degree is a plus.
  • Skills & Experience: Strong communication skills in Mandarin and English (both verbal and written).
  • Technical Proficiency: Basic computer skills, including MS Office and online communication tools.
  • Willing relocate at George Town.
  • Willing work in Rotational Shift - 24/7.
Responsibilities
  • Reservation Management: Assist customers in making reservations via phone, email, or livechat. Provide accurate information on availability, pricing, and policies.
  • Customer Support: Respond promptly to customer inquiries and complaints. Resolve issues related to booking errors, cancellations, and refunds.
  • Compliance: Adhere to company policies, data privacy regulations, and standard operating procedures.
Benefits
  • Provide training.
  • Provide language allowance.
  • 5 working days - 9 hour per shift.
  • EPF & SOSCO
  • Annual leave & Medical leave
Additional Benefits
  • 5 Working Days
  • Training Provided
  • Allowance Provided
SkillsFluent in Mandarin Customer Service Communication Skills Reservation SystemImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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Job Detail

  • Job Id
    JD1085722
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    George Town, Pulau Pinang, Malaysia
  • Education
    Not mentioned