Mandarin Live Chat Customer Service | No Shift (nearby Mrt)

Kuala Lumpur, Malaysia

Job Description


MohonCompany Highlights

  • Nearby MRT Station
  • Normal Working Hours
  • Increment 2-3 times per year
Kelayakan
  • SPM holder with customer service experience
  • Fresh Diploma / Degree holder are welcome
  • Proficiency in written and spoken Mandarin and English.
  • Excellent communication and problem-solving skills.
  • Previous customer service experience is an advantage.
Tanggungjawab
  • Respond promptly to customer inquiries in Mandarin via live chat.
  • Provide accurate information about products, services, and policies.
  • Resolve customer issues efficiently, escalating when necessary.
  • Maintain a positive and professional demeanor while assisting customers.
  • Document customer interactions and feedback accurately for reporting purposes.
Manfaat
  • Nearby MRT Station
  • Supportive team environment with training provided.
  • Increment every three months
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Job Detail

  • Job Id
    JD1079576
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned