Proficiency in written and spoken Mandarin and English.
Excellent communication and problem-solving skills.
Previous customer service experience is an advantage.
Tanggungjawab
Respond promptly to customer inquiries in Mandarin via live chat.
Provide accurate information about products, services, and policies.
Resolve customer issues efficiently, escalating when necessary.
Maintain a positive and professional demeanor while assisting customers.
Document customer interactions and feedback accurately for reporting purposes.
Manfaat
Nearby MRT Station
Supportive team environment with training provided.
Increment every three months
KemahiranFluent Mandarin Customer Service Live Chat SupportImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.
Maukerja
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