Job Description

Job description We are looking for a collections officer (Mandarin Speaker) to assist with the collection of outstanding debts. The collections officer will contact clients and inform them of their debts, negotiate payment plans, and ensure payments are made as soon as possible. You may also be required to institute legal action when payments are not made. Fresh graduates welcomed to apply. Collections Officer Responsibilities:

• Reviewing the company debtor list.
• Contacting customers and informing them of their overdue bills.
• Advising customers on their payment options and suggesting methods of payments.
• Negotiating suitable payment plans.
• Maintaining customer payment records.
• Preparing customer financial statements for banks and the state credit department.
• Writing final notice warnings to customers when payments are not being made.
• Instituting legal action when customers fail to pay their debt.
• Responding to customer queries.
• Perform calling activity for inbound / outbound customers and negotiate payments for past due accounts

Requirement :

• Candidate must possess at least a SPM and above
• Required language(s): English and Mandarin ( Only spoken)
• Applicant must be willing to work in Ara Damansara, Petaling Jaya

Benefits :

• Easy accessible to public transportation
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working
• Proactive wellbeing support
• A continuous learning culture
• Permanent position
• Directly work under International Bank
• Normal Working Hours
• No rotational shift

Job Type: Full-time Salary: RM3,000.00 - RM3,800.00 per month Benefits:

• Opportunities for promotion

Schedule:

• Afternoon shift
• Day shift

Supplemental pay types:

• Commission pay
• Performance bonus

Language:

• Do you Mandarin Speaker ? (Preferred)