Job Description

Key Responsibilities:

Clinical Oversight

? Monitor patient dashboards for abnormal vitals (e.g., hypertensive crises, hypoglycemia).

? Perform triage via phone/video call and escalate to U.S. providers when clinically necessary.

? Review Medical Assistant notes and confirm accuracy of documentation.

Patient Care

? Provide patient education on chronic disease management (hypertension, diabetes, COPD, CHF).

? Conduct monthly "interactive communication" calls required for RPM/CCM compliance.

? Develop and maintain care plans in collaboration with U.S. clinicians.

Case Management

? Allocate tasks to Medical Assistants, ensuring that escalations are handled promptly.

? Track adherence to ?16-day device usage per patient/month and intervene when patients fall behind.

? Support medication reconciliation, symptom follow-up, and ongoing chronic care monitoring.

Compliance & Quality

? Ensure all documentation meets U.S. Medicare/Medicaid requirements for CPT billing (99457/99458, 99490/99439).

? Participate in quality audits and provide feedback to improve workflow.

? Protect PHI under HIPAA and organizational policies.

Knowledge and Skill Requirements:

? Registered Nurse (RN) license in the Philippines (active, in good standing).

? 3+ years of nursing experience, with at least 1 year in telehealth, case management, or chronic disease care.

? Strong Chinese proficiency; ability to communicate clinical findings clearly.

? Familiarity with U.S. healthcare documentation standards preferred.

? Reliable internet connection and secure remote work setup.

Job Type: Full-time

Pay: RM3,000.00 - RM8,000.00 per month

Benefits:

Opportunities for promotion Professional development
Work Location: Remote