Job Description

Key Responsibilities:

Customer Engagement

Provide personalized beauty consultations and high-end beauty device demonstrations tailored to customers' needs and preferences. Demonstrate in-dept product knowledge and recommend suitable products and routines to promote sales. Encourage hands-on experience to enhance customer understanding and satisfaction. Provide exceptional customer service to create a positive shopping experience. Utilize customer information to provide personalized recommendations and follow-up on their beauty journeys. Build and maintain strong relationships with customers, fostering loyalty and repeat business. Address customer inquiries, concerns, and feedback in a professional and timely manner.

Sales Achievement

Meet and exceed sales targets through effective product recommendations and upselling techniques. Collaborate with the Head of retail and training and team members to achieve overall store sales goals. Identify opportunities for cross selling complementary products to enhance the overall customer experience and increase sales.

Product Knowledge

Acquire and maintain in-dept knowledge of beauty devices beauty, and wellness products in the store. Stay informed about new product release, technoglogy, and brand stores.

Inventory Assistance

Assist in monitoring inventory levels and communicate product needs to the Head of Retail & Training

Store Operation

To assist cleanliness of the store before. during and after closing the store To assist the product display in good condition and replace broken tester or broken stock and report back to the relevant parties To keep update the checklist on daily area to focus in the store before, during and after closing the store

Knowledge and Skill Requirements:

Previous experience in beauty retail or skincare advisory roles. Strong sales skills with a proven track record of achieving or exceeding sales targets. Excellent customer service skills with the ability to build customer relationships. In-depth knowledge of skincare and beauty products is preferred. Ability to lead by example and support the development of junior team members. Flexible to work retail hours, including weekends and holidays. Minimum secondary education level Excellent customer service and sales-oriented

Benefit:

Competitive Salary with Commission & Incentives

: Earn between RM4,000 to RM7,000 monthly, based on performance.

Generous Time Off

: Enjoy 4 days off per month to maintain work-life balance.

Employee Discounts

: Access special rates on our products to enhance your beauty collection.

Comprehensive Health Care

: Benefit from health coverage, including dental and optical care.

Training & Development

: Participate in comprehensive training programs to enhance your product knowledge and professional skills.
Job Type: Full-time

Pay: RM2,500.00 - RM3,000.00 per month

Education:

STM/STPM (Required)
Experience:

beauty retail or skincare advisory roles: 1 year (Required)
Work Location: In person