Mandarin Speaking Immediate Hiring (basic Salary Rm3,000) Customer Care Agent In Telecommunication Industry @ Petaling Jaya
Petaling Jaya, Selangor - Ara Damansara, Selangor, Malaysia
Job Description
MohonKelayakan
- Applicants with SPM level qualification and above
- Proficient in Mandarin (Read, Speak, Type)
- Fluent in English is required for this role
- Have no issue to work on Rotational Shift (11:30 - 20:30 / 20:30 - 5:30 / 5:00 - 14:00)
- Willing to commit on 5 days work per week and Public Holidays (Rotational 2 off day per week)
- Able to start working on 19th June 2024
- Have no issue to be fully work based at Petaling Jaya, Selangor Office
- Handling all inbound calls, Email, and Live Chat pertaining to customer general inquiries, complaints, comments, feedbacks and other raising issue related the company\'s services.
- To exceed customer\'s expectation in terms of customer service & accurate information.
- Work in a team to achieve the required KPI elements SLA.
- Troubleshoot technical problems of telecommunication services.
- Assist on solving common technical problems.
- Provide primary technical advice to customers with practical information and tools.
- Monthly Salary: RM3,000 Basic Salary + up to RM400 Night Shift
- EPF and SOCSO
- 12 Annual Leave & 14 Medical Leave
- FREE Shuttle Service (Subang Jaya Komuter 7.45am - 10.15pm and Ara Damansara LRT 8.15am - 9.30pm)
- Career Advancement Program
- Well established Cafeteria with variety of food choices
- Facilities: Pool + Gym + Rest & Relax Zone
- One month paid training provided
Maukerja
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Job Detail
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Job IdJD1041343
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPetaling Jaya, Selangor - Ara Damansara, Selangor, Malaysia
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EducationNot mentioned