Job Description

MohonKelayakan

• Diploma or Degree Holder (Fresh graduate are welcome).
• 1-2 years working experience as sales operation job.
• Candidates with related pre-sales experience in the electronics industry will be an advantage.
• Having computer knowledge (Excel & word), good in communication skill.
• Fluency in Mandarin is required for this role.
• Able to do email correspondences in English (Average English speaker is acceptable)
• Can start work ASAP.
• Working day and time: Monday - Friday, 8:30am - 5:35pm

Tanggungjawab

• On time respond to customer\'s inquiries (Quotation, Document, etc).
• Handle customer\'s order, schedule, delivery confirmation and follow up.
• Manage concerned document such as airway bill, invoice, packing list, custom form.
• Able to resolve customer interactions, transactions, comment, and complaints.
• To coordinate between internal (product specification, documentation, QA issue, etc) and external parties - factory or warehouse with customer in order to manage the sufficient stock.
• To understand customer situation to foresee customer\'s demand for preparing and adjusting the handling according to IT.
• Able to negotiate with internal and external team via phone, email, or face to face meeting with all parties and customer.
• To support a variety of inquiry such as product specification, promotion status, documentation by working with internal counterpart.
• Coordinate internal process, monitoring and reporting some internal key indicator.
• Grasp customer\'s demand situation and order trend.
• Support for customer\'s account maintenance.
• Internal data base maintenance, prepare budget, and reporting sales result.

Manfaat

• Salary range: RM2,100 - RM3,300
• EPF + SOCSO
• Annual leave + Medical leave

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