Mandarin Speaking Technical Support Specialist (singapore Telecommunication Industry)

Ara Damansara, Selangor - Petaling Jaya, Selangor, Malaysia

Job Description


MohonKelayakan

  • Language Skills: Excellent verbal communication in English and Mandarin.
  • Education: Fresh graduates with a Certificate, Degree, or Diploma in IT (Full training provided).
  • Availability: Willing to work on rotational shifts.
  • Location: Willing to work in Ara Damansara.
Tanggungjawab
  • Support: Provide technical support via telephone and email for the product.
  • Communication: Use strong interpersonal skills to ease customer frustrations and solve issues.
  • Adaptation: Assess customer\'s technical knowledge and tailor communications accordingly.
  • Troubleshooting: Conduct basic probing to determine the next steps for software-related inquiries.
Manfaat
  • Work Schedule: 5 working days per week.
  • EPF & SOCSO.
  • Leave: Sick leave and annual leave.
  • Recognition: Quarterly staff recognition and appreciation.
  • Environment: Nice working environment.
  • Transportation: Free shuttle van provided from various locations.
  • Activities: Fun-filled environment with events and team outings.
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Job Detail

  • Job Id
    JD1046418
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ara Damansara, Selangor - Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned