Language Skills: Excellent verbal communication in English and Mandarin.
Education: Fresh graduates with a Certificate, Degree, or Diploma in IT (Full training provided).
Availability: Willing to work on rotational shifts.
Location: Willing to work in Ara Damansara.
Tanggungjawab
Support: Provide technical support via telephone and email for the product.
Communication: Use strong interpersonal skills to ease customer frustrations and solve issues.
Adaptation: Assess customer\'s technical knowledge and tailor communications accordingly.
Troubleshooting: Conduct basic probing to determine the next steps for software-related inquiries.
Manfaat
Work Schedule: 5 working days per week.
EPF & SOCSO.
Leave: Sick leave and annual leave.
Recognition: Quarterly staff recognition and appreciation.
Environment: Nice working environment.
Transportation: Free shuttle van provided from various locations.
Activities: Fun-filled environment with events and team outings.
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Maukerja
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