Responsible for completion of the assigned installation, repairs of marine communication and navigation equipment efficiently and successful.
Assists service management in preparation of replies to the technical queries of customer [internal & external] and principals.
Train service engineers on the job (field training).
To act on field bulletins, updates provided by the principal.
Site survey & estimation, preparation of BOM & assistance to Service & Navigation / Communication for preparing SLD, quotes to the customers.
Installation, testing & commissioning of equipment sold by Elcome as well as our principals.
Providing service support to entire range of products as and when required
Take approval from ship manager/attending superintendent for the price of spares to be used.
On completion of installation & commission jobs prepares as fitted drawing for the customer & Service department for further processing
Prepare Service Report after job attendance and submit same to Technical Manager.
Sites visit with the Electronic Engineers & Technicians for projects.
Monitor stock level for critical & fast-moving items & coordinate with Logistics department for reorder for continual improvement of first-time fix ratio.
Report any product performance issues, spare part & test equipment inventory.
Remote assistance to the Customers, Service team and branches on fault finding / diagnostics for satisfactory completion of service calls.
Make estimates, plan labour and material requirements for multiple repairs, new projects.
Confirm warranty claims and obtain installation/ previous service history records for supporting warranty status during service calls.
QHSE Responsibilities:
Assist in internal audits, if required, to ensure compliance to QHSE requirements including objectives by their teams.
Participate in the safety risk assessments.
Participate in the investigation and analysis of incidents as and when required.
Take part in the training program to dissipate QHSE knowledge and impart this training to colleagues as and when required.
Selection and availability of applicable PPE\'s at all time and ensuring the strict use of PPE\'s in work area of responsibility.
To contribute, meet and improve upon the KPI targets as set towards overall achievement Quality and HSE objectives.
Please call or wassup Mr Mohamed Lan , 01136912503 for further inquiries . Can email the updated CV