Reply to customer messages via email, chat, and social media.
Help solve customer problems or pass them to the right team.
Keep records of customer interactions.
Support marketing activities like promotions and social media posts.
Help with preparing content for emails, campaigns, and product updates.
Collect customer feedback and share insights with the team.
Assist in administrative tasks related to marketing activities.
Specifications :
Full-time with
5 working days
, Mondays - Friday
Diploma or Degree in Business, Marketing, or related field.
1-3 years of customer service or marketing experience.
Good communication and writing skills.
Basic knowledge of Microsoft Office and social media platforms.
Positive attitude and good problem-solving skills.
Characteristics :
Creative : Ability to think outside the box and develop engaging content.
Proactiveness: Willing to take initiative and contribute ideas.
Adaptability: Quick to learn new tools, trends, and strategies.
Social Media Savvy: Strong understanding of food trends and digital engagement strategies
Job Location :
39, Jalan TPP3, Taman Perindustrian Putra Puchong, 47100 Puchong, Selangor
Job Type: Internship
Contract length: 6 months
Pay: RM1,000.00 - RM2,500.00 per month
Benefits:
Free parking
Opportunities for promotion
Ability to commute/relocate:
Puchong (47130): Reliably commute or planning to relocate before starting work (Required)
Language:
Chinese (Preferred)
Work Location: In person
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