Job Description

Channel Management

• Follow up with stakeholders to help expedite the review and approval process, e.g. as the key liaison person between Loan Ops and Salespeople for escalation of pending security docs; compile doc from external and internal stakeholders for various reviews.
• Manage partner empanelment and listing updates, ensure adherence to Standard Operating Procedures and policies.
• Assist on Partner Referral program, e.g. organize partner appreciation event, arrange gift and reward, track entertainment budget and so on.

• Track and monitor the Banca licensing status for EMB sales team to ensure compliance.
• Track and ensure compliance of Banca training records requirement (CPD hours)
• Handle monthly submission of BNM statistical reporting.
• Assist in Banca management reporting.

• Act as a centralized unit for CV compilation and distribution to fill up the division vacancy.
• Work closely with HR Recruitment team as well as Unit Heads for job posting.
• Work closely with other divisions and support the Bank initiatives.
• Organize events for staff engagement/get together.

• Compile and track all leads garnered from various channels (online, events, etc).
• Provide leads conversion status reports (bi-weekly, monthly).
• Assist in managing events, sponsorships, on adhoc basis when required.
• Assist in campaign fulfilment, i.e. downloading of reports from SharePoint and share with stakeholders for verification/matching for reward eligibility, raise STD claims to HR for income tax reporting purpose and send communications to respective winners, and so on.
• Work with other divisions to support Bank-led initiatives, e.g. CEO Challenge, MyReferral, Simply Spot on KPIs, and so on.

• Minimum 3 years of working experience relevant to marketing or sales management
• Excellent communication and people management skills
• Strong project management and problem-solving skills
• Advanced Excel skill
• Self-motivated and resourceful
• Ability to think outside the box

OCBC Bank