Job Description

• 4 years+ of experience in owning and managing websites or apps preferably in a FinTech environment
• Excellent communication, leadership and project management skills
• Bilingual - fluent in Chinese and English
• Track record in working on international/global websites or apps, CX and site structure
• Strong analytical skills and ability to use data to inform decisions
• Strong understanding of international website or apps UX/UI, design and development practices
• Experience using Figma
• Experience with website or app languages/code and frameworks (HTML, CSS, JS, REACT)
• Familiar with website or app architecture and infrastructure (DNS, Hosting, Security, SRE)
• Have knowledge about user-centred design principles and strong understanding of website or app user behaviour and the roles that websites or apps play in customer experiences/journeys.
• Knowledge of conversion rate optimisation and user testing
• Experience with analytics, CRO tools and data visualisation
• A natural problem solver who is passionate about continuously improving the way they operate
• Ability to deal with ambiguity and work within a changing and time pressured environment
• You\'re adaptable, quick thinking and keen to learn and grow
• Willingness to get into the detail and be hands on to drive tasks forward
• Have an understanding of, and respect for, different working cultures. Ability to work across multiple geographic time zones

Responsibilities

• As the digital product owner you will work within the International marketing team
• You\'ll be responsible for guiding the development and enhancement of our websites to support demand generation, top of funnel growth and excellent user experience
• Involved with and coordinating content creation working with PR, marketing and product teams as well as analytics to measure your ongoing success and achievement towards business objectives
• Plan then prioritize the roadmap working closely with the Head of Marketing and Head of Digital Marketing
• Implement the vision and strategy across multiple geographies and be comfortable working across multiple timezones
• Manage the backlog working closely with delivery leads in China
• Identify initiatives to improve the websites with a focus on conversion optimisations and engagement
• Work with UED team to drive end to end website product initiatives including research and discovery, development of user flows, wireframes and stories (with UX/Design), and ongoing optimisation
• Work with other internal departments identify customer pain points and to develop solutions
• Collate requirements in to briefing documents and collaborate with delivery leads to size up requirements
• Able to balance and manage core website initiatives and ad-hoc campaign projects
• Be comfortable conducting testing across devices and browsers

Benefits

• 5 days working
• EPF & SOCSO
• Medical leave
• Annual leave
• Rest & relax area.
• Normal Working Hours

Additional Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Medical Insurance
• Training Provided
• 5 Working Days
• Flexible Working Hours

SkillsE-Commerce Digital Marketing UX/UI Design FigmaImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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