Role Overview We are looking for an experienced and strategic Marketing Lead to join us to lead on digital marketing projects and marketing campaigns across key accounts, position Karuna as a strategic partner to our clients, and help strengthen our service capability. The successful candidate will typically be in charge of the project mapping, strategize for deliveries and optimize governance models. The manager\'s primary aim is to enhance our brand\'s presence in the market and attract potential clients, leveraging their expertise in digital strategies and tools. As we continue to grow, we are looking for a hands-on, can-do creator and marketer to join us as Marketing manager. Who are we looking for: An accomplished marketing practitioner who gets excited about large scale, complex challenges, can work at a detailed level without losing sight of the big picture, and is ready to roll their sleeves up to complete the mission. An experienced practitioner and operator focused on outcomes, and able to adapt the right method and approach to the challenge at hand. A strong communicator with leadership skills Diverse experience and backgrounds are a plus As a Marketing Manager at Karuna, you will: Strategic Leadership : Lead the execution of digital marketing projects, formulate comprehensive in-house marketing strategies, and develop compelling campaign proposals for presentation to clients. Operational Management : Ensure timely delivery of projects, continuously assess and optimize campaign ROI, and spearhead initiatives in SEO, SEM, and SMM to boost online visibility. Brand and Content Management : Uphold Karuna\'s brand integrity by aligning all marketing materials with brand guidelines, while actively updating and engaging audiences on social media platforms. Customer Engagement : Oversee the execution of customer service surveys, a crucial component of Karuna\'s KPI pillars, and closely monitor client digital campaigns for alignment and effectiveness. Improve or build an effective onboarding journey for prospects/clients to ensure a seamless experience throughout the entire process. Team Development and Collaboration : Provide mentorship and training to the marketing team, ensuring alignment with company objectives, and foster seamless collaboration across internal departments for cohesive campaign execution. Things will make you stand out: At least two years\' experience of resource or project management Strong attention to detail; Excellent interpersonal skills; Ability to work under pressure; Excellent time management skills; Exceptional technical (software) skills, including Google Docs and Sheets; Strong prioritization and organization skills; Ability to handle confidential information; Strong record-keeping skills. You\'re a perfect fit for our team if: You\'re self-reliant and driven. Supervision isn\'t a must for you; you value adherence to guidelines and clear communication. You possess an inner zeal to excel and contribute positively to our collective mission. Your commitment to your work is evident. You see the value in each task and your role\'s impact. Continuous self-growth is a priority, and you aren\'t hindered by ego, understanding that constructive feedback is a path to improvement. Integrity is your second nature. You approach challenges head-on, stand by your commitments, and are consistently trustworthy. Your reliability makes you an asset, ensuring the team and leadership have full confidence in you And in return, Karuna offers: Standard as per Government Law Holiday follow Government, not Chinese Chamber Panel Doctor Learning and development budget and the opportunity to be part of an annual leadership development programme A strong company culture that includes weekly meetings, company updates and team socials
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