Job Description

Job Responsibility Managing of Social Media Pages for Hospitality related companies (Hotels, BNB etc) Managing of Property Listings at Online Travel Agencies Platforms (Airbnb, Booking.com, Agoda, Expedia) Digital Content Creation (Using Canva, Adobe etc) Able to travel between Hotels / Serviced Apartments in Penang Well versed in communicating with internal staff and Hotel Guests Able to curate training sessions for internal staff on marketing / branding / customer service related topics. Managing of Sales Enquiries. Customer Online Service: Greeting guest, answering phones, handling and checking email. Attending and resolving the guest\'s inquiries, complaint, and request promptly, and courtesy. Communication with other departments to ensure the smooth and efficient operation. Job Requirements Fluent in English, Bahasa Malaysia Education: Degree / Diploma in Marketing / Business (related); Min: SPM Competent in using Whatsapp, OTA apps, Hotel System Apps (Good to have). At least 2 Years Experience working in Marketing related jobs. At least 1 Year Experience in using Digital Marketing platforms: Social Media Ads, Google Ads, Website Management Experience in using OTA such as Booking.com Extranet, Airbnb, Agoda, Expedia. Experience in production of digital creatives (Canva / Adobe / Photoshop) Responsible, Independent, Honest and Hardworking Job Benifits Annual Bonus Sales Incentives Performance Incentives Annual Increment (Based on Work Performance) Direct Mentorship with Company Founder

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