Marketing Operations Lead

Kuala Lumpur, Malaysia

Job Description


ABOUT US

ShopBack: For the wins

The ShopBack Group is Asia-Pacific\'s leading shopping, rewards, and payments platform, serving over 38 million shoppers across ten markets.

ShopBack was founded in 2014 and today, ShopBackers across the region continue to win over shoppers by constantly upping their game - be it rewards or meaningful experiences - such that shoppers can achieve a personal victory every time they use ShopBack.

The Group powers over US$3.7 billion in annual sales for over 15,000 online and in-store merchant partners. In 2022, ShopBack launched ShopBack Pay and PayLater, extending the platform\'s offerings into financial services, providing shoppers responsible and convenient payment options at checkout.

Responsibilities

  • This role will be supporting SG marketing and partnership team
  • Be responsible for the marketing operations team\'s execution of marketing campaigns on ShopBack\'s platforms and meeting operational SLAs
  • Manage and maintain the assets on various platforms on ShopBack including the app and web
  • Coordinate the scheduling of assets onsite and ensure adequate exposure for deals secured by the Business Development team.
  • Manage and maintain the assets on various platforms on ShopBack including the app and web.
  • Collaborate with the campaigns team, the graphic design team and other relevant team for the cross functional efforts to launch marketing campaigns
  • Identify and drive process improvements within the marketing operations team
  • Work with campaign managers to optimise the layout and assets utilised for marketing campaigns
Requirements
  • Bachelor Degree or experience in the e-commerce industry is a plus.
  • Minimum 3-4 years of related work experience
  • Prior team management experience required
  • Proven experience in driving process improvements and managing stakeholders across teams
  • Strong skills and proper use of Excel & Powerpoint.
  • Good communication skills in English.
  • Proactive and takes the initiative to resolve issues fast.
  • Meticulous and able to work in a fast-paced environment.
  • Positive work attitude with good communication skills.
  • Responsive and fast worker.
  • Strong analytical and problem-solving skills with a natural aptitude to communicate clear solutions to complex problems.

ShopBack

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Job Detail

  • Job Id
    JD960868
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned