Job Description

Scope of Master Data Governance at defines Raw Materials, Finished Products, Customers and Vendors as critical data objects, as they are foundational across multiple cross-enterprise processes

Governance of data quality, ensuring global standardisation and driving data quality and accuracy as a business asset are the primary focus of this role, driven primarily through first and second level support of the global cross functional MDG user community

• Subject Matter Expert on Product, Material, Customer & Vendor Master Data (e.g. data fields, purpose of fields, data hierarchies, interaction of fields, workflow routing etc.) for relevant data object/s
• Active governance of Master Data Workflows, which connect multiple platforms across company\'s infrastructure, ensuring that data created or changed via workflows is Global Data Model compliant and commercially accurate
• Ensuring compliance with Workflow Service Level Agreements specifically for the Data Steward role
• Supporting the business in ensuring compliance with Workflow Service Level Agreements for all other functional roles
• Production and publication of Workflow SLA Compliance KPIs by object / region / function / plant as required
• Responsible for the maintenance of Workflow Routing tables for all data objects, ensuring that there are no gaps, and that buddy cover is in place
• Using Data Quality reports, identify, remediate and root cause any gaps to Global Data Model Standards, to ensure that data is of the highest quality
• Identification of opportunities to further utilize SAP MDM and Data Services tools to improve data management and cleansing within the business
• Identification of duplicate records and elimination of same with the business, ensuring that the impact on all processes is fully scoped and implications are understood by key stakeholders
• Key metric reporting and commentary on MDM performance across the region
• Working with the global Master Data Governance team in other locations to resolve any cross regional data conflicts or gaps in standards
• Responsible for first line MDG user support across all in-scope functions and plants in a timely, agile and accurate manner
• Responsible for second line MDG user support via company\'s service management platform (Service Now), ensuring that all tickets raised are appropriately prioritised, correctly and accurately resolved - ensuring that the user problem is fully understood, and that the solution proposed is fully compliant, with no negative integration consequences for other functional areas
• Responsible for MDG Workflow user training / onboarding across all in-scope functions and plants (supplementing on-line training courses as necessary)
• Responsible for ensuring that Internal Audit Standards are fully complied with specifically in the following areas
• Governance structure and authorization / approval process
• Data creation and change process
• Data maintenance
• User access controls
• Coordinate changes of use of one raw material with another with Site Users
• Coordinating mass change exercises from one raw material to another, ensuring all required sign off is provided prior to the change
• Cleansing and enrichment of records to data model standard with the business for legacy systems and acquisitions
• Coordinating data collection and review for projects of sites/acquisitions moving to SAP

Career Progression|Diversity Encouraged

• Minimum 2-3 years\' experience in a highly matrixed, fast-moving global organization, in a comparable role with significant exposure to data management and governance master data and / or new product introduction
• Bachelor\'s Degree with relevant experience and/or training; or an equivalent combination of education and experience
• Strong focus on identifying opportunities for improvement to achieve sustainable positive business impact e.g. championing and driving integration opportunities between MDM with other platforms etc.
• Demonstrable capacity to manage a complex internal business network e.g. Finance, Operations, Supply Chain, R &D, Regulatory, ICT etc.; proven ability to work cross-functionally in resolving issues and driving optimization
• Excellent verbal, written and presentation skills
• Excellent analytical skills a pre-requisite; ability to recognize and synthesize complex master data concepts and processes in a manner which clearly and concisely conveys core business impact messages to a broad cross section of process stakeholders and business owners

Our client is a multinational firm who has a SSC in Selangor. They are looking for a Master Data Management Data Analyst to support the GBS.

• Career Progression
• Diversity Encouraged

Michael Page