Medical Information (internship)
Petaling Jaya, Selangor, Malaysia
Job Description
Location: Petaling Jaya, Selangors:Enquiries Management:
- Handle customers inquiries and complaints via calls and emails.
- Identify interactions with adverse events or product quality complaints and handle them according to the proper procedures,
- Record all interactions into the required database.
- Escalate all inquiries without predefined answers according to defined processes.
- Other duties and special projects that are assigned by management
- Maintain and improve company product knowledge and material dispatch workflow.
- Support organizational changes
- Ensure compliance in daily operations.
- Comply with any preventive and corrective actions.
- Cooperate for investigations, monitoring and audits.
- Diploma or Degree in Pharmacy, Medicine/Health Sciences, Biomedical Sciences, Life Sciences, or related fields.
- Possess strong communication, problem-solving, flexibility, and adaptability skills.
- Ability to work under pressure, and multitask.
- Able to work independently and as a team player.
- Excellent English language skills (comprehension, speaking, reading, and writing)
- Able to do internship for 3-5 months
Email:Agensi Pekerjaan & Perundingcara Bright Prospect Sdn BhdNo, 18, 2nd Floor, Jalan 14/14,
46100 Petaling Jaya,
Selangor
Tel : +603-7954 8440
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Job Detail
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Job IdJD1077233
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPetaling Jaya, Selangor, Malaysia
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EducationNot mentioned