Sales Representative Job Duties Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors. Adjusts content of sales presentations by studying the type of sales outlet or trade factor. Focuses sales efforts by studying existing and potential volume of dealers. Submits orders by referring to price lists and product literature. Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses. Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc. Recommends changes in products, service, and policy by evaluating results and competitive developments. Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Provides historical records by maintaining records on area and customer sales. Contributes to team effort by accomplishing related results as needed. Qualifications Bachelor\'s degree in Pharmacy or a related scientific field is required. Candidates with a minimum of 2 years of pharmaceutical sales experience, preferably within the targeted geographic area, are encouraged to apply. Fresh graduates with no experience are also welcomed to apply. Understanding of the pharmaceutical industry, including market trends and competitor activity Demonstrated ability to build and maintain strong relationships with healthcare professionals and stakeholders Excellent communication, presentation, and negotiation skills Ability to work independently and as part of a team Fluency in English and Bahasa Malaysia
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