Merchant Growth Specialist (msme)

Petaling Jaya, Malaysia

Job Description

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: Get to know our Team:
  • GrabFood is the fastest growing startup within Grab and is growing rapidly towards becoming the region\xe2\x80\x99s #1 provider of food delivery services, conquering a trillion dollar market in the most exciting region in the world.
Get to know the role:
  • Overseeing areas in Klang Valley with high potential of business growth with a focus on delivering business improvement projects to create value for both merchants and GrabFood. This role will be reporting to the Account Management Lead, GrabFood Malaysia
The day-to-day activities:
  • Liaise with merchants for merchants funded promo program, new products/features, etc
  • Taking in ground-on feedback in relate to bottlenecks and potential issues about merchant operations and the content management process, and deliver solutions to these issues
  • Drive growth of selected areas, measured by deliveries and GMV
  • Deliver business improvement projects to create value for both merchants and GrabFood
  • Work closely with the team leader to execute acquisition strategies and initiatives.
  • Keep abreast of the market and industry situation along with competitor activity as part of feedback and learning.
  • Close existing partners to be active on GrabFood
  • Hustle, have fun, and get creative!
The must haves:
  • Bachelor\xe2\x80\x99s Degree (any)
  • Years of experience: None - 2 years (Previous sales experience and account management is a plus, but not required). Experience in F&B industry is a plus
  • Excellent written and spoken communication skills in both English and Bahasa Malaysia. Ability to speak in other dialects such as Mandarin is an added advantage.
  • Excellent communication and interpersonal skills, with the ability to identify and provide comprehensive solutions for varying customer needs
  • Demonstrated ability to work effectively across internal and external organizations
  • Have a competitive edge and thrive in a team environment
  • Be very organized and communicate well
  • You must be a self-starter as we\'ll look for you to manage your own time and priorities here
  • Energetic, enthusiastic and calm even in a dynamic and fast paced environment
  • A highly independent and individual with excellent team-working skills
  • Attention to details, able to understand processes and adapt to tracking own work systematically and accurately.
  • Time- oriented, good management skills with ability to hit goals within set deadlines.
Contract : 24 months.

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Job Detail

  • Job Id
    JD924202
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Malaysia
  • Education
    Not mentioned