Mgr, Fraud Ops

Bukit Jalil, Kuala Lumpur, Malaysia

Job Description


Role Responsibilities

Responsibilities*

Strategy

\xc2\xb7 Perform day to day data extraction activities based on business need.

\xc2\xb7 Generate monthly/weekly/daily and ad-hoc MIS

\xc2\xb7 Minimise Fraud losses by analysis of fraud trends.

\xc2\xb7 Perform Impact Analysis on the Fraud Trend and Bin Attacks.

\xc2\xb7 Generate the Monthly Dashboards on different Fraud verticals like Falcon, Threat Matrix and AFD.

\xc2\xb7 Manage stakeholder expectations

\xc2\xb7 Liaison between analysts and stakeholders on business requirements

\xc2\xb7 Involve in migration of activities

\xc2\xb7 Understand Fraud Business and Fraud losses in order to provide inputs on the Strategy piece.

Business*

\xc2\xb7 Compliance with Group Policy and Standards, local laws and regulations and controls and procedures of the Bank

\xc2\xb7 Participate in audit checks when required and ensure all observations are clear

\xc2\xb7 Develop System tools and processes to keep the new fraud trends like skimming under control

\xc2\xb7 Timely communication of key information and trends to the Top Management by way if generating and using detailed Fraud Control MIS.

\xc2\xb7 To identify all service enhancements opportunities, develop and monitor operational plans to achieve them

\xc2\xb7 Actively support implementation of key projects

\xc2\xb7 Address all Adhoc\xe2\x80\x99s requirements (country stakeholders/Group/Internal)

\xc2\xb7 Develop and manage a full-fledged fraud detection system

\xc2\xb7 Working knowledge in analysis and implementation of rules in Fraud detection systems (Falcon / Visa Risk manager etc.)

  • To ensure exceptions arising out of KCSA / CST checks are immediately rectified and preventive action put in place to prevent recurrence.
Processes
  • SAS certified and should have prior experience working in SAS codes.
  • Advance MS Excel - VBA, MS Word and MS PowerPoint is must.
  • To manage the relationship between country and other team members within RAC.
  • Manage the processes and activities with current capacity.
  • Ensure that policies and processes are followed
  • Ensure reports are shared with country on timely manner.
  • Identify Cost Save Opportunities \xe2\x80\x93through automation or otherwise.
  • Provide Operational Support to FRSC
  • Reporting of cases/ data to the Group Heads and Country Fraud Risk Managers
  • Generate Monthly Fraud Related Dashboards which goes to leadership for Review.
  • Timeliness and accuracy of reporting
People & Talent *
  • Lead through example and build the appropriate culture and values. Work in collaboration with Team and other required stakeholders as deem fit.
  • Encourage and promote an active training and learning environment to facilitate excellence in risk management, risk awareness, behaviours and accountability.
  • Be a good Team player and support the team in case of any Adhoc\xe2\x80\x99s requirements/excessive volumes etc.
Risk Management*
  • Identify and share industry best practices and work with the businesses for their feasibility and implementation.
  • Ensure all FRM policies and procedures in the country comply with Group Policies and Standards. Ensure proper and updated documentation in place for in-country policies and procedures.
  • Ensure various fraud risks are being actively prevented and detected in a timely manner on an end-to-end basis
  • Proactive in seeking regular assurance that areas of responsibility are performing to an acceptable risk and control standards as deem fit.
Governance *
  • Provide oversight across fraud risk management team, ensuring compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements. This includes compliance with local banking laws, other applicable laws and anti-money laundering regulations and guidelines
  • Embed the Group\xe2\x80\x99s values and code of conduct in the country fraud risk management team to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employee\xe2\x80\x99s forms part of the culture.
  • Accountable for satisfactory closure of issues / gaps arising from Internal Audits, peer reviews and regulatory reviews for the areas of work.
  • Adherence to confidentiality agreement always.
  • Adherence to Group Policy and Code of conduct always.
Regulatory & Business Conduct *
  • Display exemplary conduct and live by the
. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Qualifications*

Training, licenses, memberships and certifications

Our Ideal Candidate
  • Fraud Business Understanding on the Cards Fraud, Application and Digital Fraud. Core
  • SAS Expert
  • SQL Core
  • Excel and Pivots Expert
  • Power point Core
  • R Core
  • VBA Core
About Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum

Flexible working options based around home and office locations, with flexible working patterns

Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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Standard Chartered

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Job Detail

  • Job Id
    JD978422
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bukit Jalil, Kuala Lumpur, Malaysia
  • Education
    Not mentioned