Job Description

RESPONSIBILITIES Strategy Exhibit qualities which demonstrate the group&rsquos strategy. To treat Customer&rsquos with Human touch and understand the importance at every business stage and inculcate this aspect in reporting Staff. To support strategic intent, on the growth of business, cross functional advantage and work on cost efficiency. Business To establish and maintain excellent working relationship with the customers to ensure prompt and effective responses to the various business requirements, queries and requests from them. To be aware of the business targets and ensure compliance. To devote special care for the Trade Transaction Owner Clients and ensure service delivery as agreed. To own the business transactions of Clients and ensure completion at all levels/stages on a sustained basis. To assist the implementation and roll out of 1) Trade Data Quality Management Framework. 2) ORF on DQMF for Trade Processes as part of initiatives driven by Group. This role requires good knowledge of Trade Processes and Trade applications (e.g. Trade Port) with close interaction with Technology, Business and stakeholders to manage the delivery of project. Processes Validating of the Data Dictionary for the Critical Data elements with respect to BCBS /Tax /FCC Data Quality analysis for the countries being automated, validating the data with country business team / champion to address the data issue. Work closely with country team to track the progress of the DQ and submit progress report to the GPO /PSC periodically Provide support by reviewing the reports and ensuring accuracy and completeness of the data sourced from various systems Documentation of the key controls for review, approval and sign off by GPO Operational/Financial Reconciliation of reports from the Upstream system with the Trade Port to ensure accuracy, correctness and completeness of the data flowing into the system. Assist in control gap analysis and recommend and remediation of control gaps Assist in implementation of ORF related to Data quality Management Framework by defining failure points, Gross risk assessment, design of controls, Control sample testing (CST), Key control indicators, Key risk indicators etc. Assist in Uploading of the revised ORF in Knox /Optial by reviewing country templates for sign off and approval by GPO. Assist in reviewing the test results of ORF from countries post implementation. Ensure Service Level agreements are signed off between Upstream and Down Stream Process owners (Trade Port and other interfaces) for Data Quality Provide support to prepare the country pack with DQ results, Financial reconciliation report, Accuracy of the data attributes working closely with the country for review and sign-off Follow through, guide the country and business team for rectification of the issues identified in the DQ and Reconciliation report Support adhoc request for data extract or queries from business stakeholder and other users Ensure and monitor the changes being implemented in production are not impacting the existing production countries People and Talent To ensure Staff in the team are being utilized to their optimum levels and derive maximum output. To ensure proper planning of Staffing for seamless service delivery. Good understanding of Trade Processes and Trade Applications (DTP, OTP, LTP), interfacing systems, Data Warehouse reporting Knowledge of MS office, Power point presentation Highly motivated individuals with a strong track record of achievement, especially in Trade & Risk areas Able to creatively apply analytical solutions to issues identified through various channels Ability to work under constant pressure to tight deadlines and deliver high quality output Excellent troubleshooting skills, Good analytical skills. Ability to work independently Good communication and interpersonal skills Good team working and motivation skills to achieve excellent performance Change management /governance of programmes at country/regional/group level To ensure planned leaves and enough back-ups created for seamless business delivery. To ensure on-going training for Staff on the DOI, process upgrades and deputing them for product related trainings. To ensure the motivation levels of the Staff is kept high always. To encourage Staff to participate in C3, CSR activities. Risk Management Upholding the Values of the Group and Company at all times. Compliance with all applicable Rules/ Regulations and Company and Group Policies. To identify risk on a continual basis and derive mitigants on a sustained basis. Governance Comply with Group Sanctions Policy and Procedures. Comply with Local Sanctions Policy and Procedures, if any. Regulatory & Business Conduct Display exemplary conduct and live by the Group&rsquos Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the Trade Operations Team to achieve the outcomes set out in the Bank&rsquos Conduct Principles: Fair Outcomes for Clients Effective Financial Markets Financial Crime Compliance The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key Stakeholders To effectively manage key stakeholders, Country Offices, Regulators, Superiors, Peers, Subordinates. Other Responsibilities To encourage Continuous Improvement initiatives for simplifying of the processes, procedures applying LEAN techniques. Convert opportunities and derive/record tangible results. To encourage standardization opportunities. To actively participate in the C3 initiatives, lead by example to Staff. To enthusiastically participate in the Quality initiatives of the organization and achieve expected results at workplace. Our Ideal Candidate Academic Qualification: Bcom / MCom / MBA / BE with relevant experience of 10+ years Relevant Trade Certification such as CDCS, CSDG, CTF as applicable to the role. In depth core system and interface knowledge Trade Level II & III certification completion. AML & Sanctions Training, yearly certification. Role Specific Technical CompetenciesSpot Opportunities Solve Problems Take the Lead Build Resilience Collaborate Communicate Deliver Sustainably Achieve Results Senior Technical Competencies Manage Conduct Manage Risk Manage People Product Knowledge - Collection, LC, Guarantee & OAF Knowledge on SWIFT Gateway & Payments Understanding of Risk Involved in Trade Products About Standard Chartered We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity , together with our brand promise, to be here for good are achieved by how we each live our valued behaviours . When you work with us, you\'ll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website

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