Job Description

Whether you\xe2\x80\x99re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you\xe2\x80\x99ll have the opportunity to expand your skills and make a difference at one of the world\xe2\x80\x99s most global banks. We\xe2\x80\x99re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You\xe2\x80\x99ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We\xe2\x80\x99re currently looking for a high caliber professional to join our team as Officer, Ops Sup Analyst 2 - C10 - Hybrid (Internal Job Title: Ops Sup Analyst 2 - C10 - C10) based in Kuala Lumpur, Malaysia. Being part of our team means that we\xe2\x80\x99ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• (Optional) We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That\xe2\x80\x99s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.

In this role, you\xe2\x80\x99re expected to:

• Responsible to work with multiple stakeholders to automate manual processes and provide digital solution. The candidate will require to understand the business process and data sources to provide business requirement to technology team. The candidate will expect to perform UAT and PAT.
• Responsible for business & data analysis to support the business nature / process. This process will involve review and understand data elements, manage raw data source files, convert raw data source files to system input files (predefined system format)
• Responsible to identify data source issues if any and proactively work with business units and technology teams to ensure no impact to the business operations
• Provide data consultation services to business users and technology teams to support operation functions
• Document exception findings, tracking of corrective actions
• Prepare trend analysis and surveillance reports for management reporting
• Continuously seek process improvement to enhance efficiency of the surveillance monitoring process, and to address process / compliance gaps
• Provide backup to other team members in their absence
• Review and update of policies and unit procedures
• Implement processes and procedures according to the business / compliance requirement.
• A person in this role has a passion to work with business and technology in automating manual processes and building digital solution for the business users. He/she is methodical, analytical, open minded and able to meet project timeline / SLA.
• SQL query skill set is mandatory.
• VBA, Python skill set is highly desirable.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm\'s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you\xe2\x80\x99d ideally have the following skills and exposure:

• 4 to 6 years relevant experiences in banking technology / business analysis field
• Able to write VBA code to automate manual reports / processes
• Good understanding of Big Data solution / related knowledge would be an advantage
• Good understanding of audit and compliance functions in banking industry
• Able to write python code, good understanding python pandas/NumPy module is an added advantage.
• Good understanding of wealth management products (Investment, Insurance and FX product

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you\xe2\x80\x99ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei



Job Family Group: Operations - Core



Job Family: Operations Support



Time Type: Full time



Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi\xe2\x80\x9d) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .

View the " " poster. View the .

View the .

View the

Citigroup