: \xe2\x80\xa2 Assist in drop point day to day operation, including monitoring parcel movement. \xe2\x80\xa2 Ensure standard operation procedures set by Company are followed by drop point. \xe2\x80\xa2 Conduct regular inspections to drop point. \xe2\x80\xa2 Manage customer complaints within timeframe. \xe2\x80\xa2 Maintain a positive attitude toward customers at all times. \xe2\x80\xa2 Handle customer inquiry through calls. \xe2\x80\xa2 Acknowledge customer complaints by communicating with related departments within timeframe. \xe2\x80\xa2 Process customer service request. \xe2\x80\xa2 Prepare related reports to management. \xe2\x80\xa2 Assist in any other ad-hoc tasks as assigned by management. Job Requirements: - \xe2\x80\xa2 Candidate must possess at least Diploma/Bachelor\'s Degree in Applied Science/Statistics/Mathematics/Data Analytics or any related field. \xe2\x80\xa2 At least 1 year of working experience in the related field. \xe2\x80\xa2 Strong communication and multi-tasking skills. \xe2\x80\xa2 Strong in computer skills such as Microsoft Word, Excel and PowerPoint. Has knowledge in Excel function such as Vlookup/Hlookup/Pivot Table/Pivot Chart is a must. \xe2\x80\xa2 Able to make analysis, identify problem and find the solution. \xe2\x80\xa2 Able to work under pressure and minimum supervision. \xe2\x80\xa2 The candidate must possess own transport and willing to travel . \xe2\x80\xa2 Required language(s): Malay, English and Mandarin. \xe2\x80\xa2 Fresh graduates are encouraged to apply. \xe2\x80\xa2 The candidate must be willing to work in Seberang Jaya, Penang.
J&T Express (officially PT Global Jet Express) is an Indonesian logistics company. Founded in 2015, the company is generally engaged in logistics and package delivery. J&T uses automated sorting warehouses in Indonesia and Singapore
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5